Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Allow attachments to be added for each IT DR plan recovery task

When using an IT DR plan on the Resilience platform, some clients require evidence from the plan owner that a specific task has been completed - typically in the form of a screen shot of data/changes applied when recovering an IT Application. As w...
Steve Barnett 7 months ago in Resilience - Plans 1 Future consideration

Impacting Rating field to be restricted

Currently functionality allows an unlimited range to be entered Request is for both the Impact and Likelihood ratings to be restricted based on the scale being used.
Gill Driscoll 7 months ago in Resilience - BIAs 0 Future consideration

Add explanation to "Are You Sure?" dialog box

When clicking on the Archive button (which is right next to the Delete button - in plan lists, the dialog box that appears ask for confirmation but does not state the action being taken. The text of the box should be changed to something like "Are...
Guest almost 2 years ago in Resilience - Plans 0 Will not implement

Archive Column for All Data Tables

All data tables that could be pulling information from an archived plan/BIA should include an archived column. The Plan Teams and Risks data currently don't have the capability to filter out archived items so we have to complete this task manually.
Christina Bredhold 7 months ago in Resilience - BIAs / Resilience - Data Management / Resilience - Plans 0 Future consideration

New Export - OpRes (All Sections)

We don't have a report that allows us to export all the OpRes data and all the relationships like we do for the BIAs - have requested this and identified it during their POC.
Bradley Cornwell almost 2 years ago in Resilience - Reporting & Analytics 0 Future consideration

System notifications should not just be based on the approval date but should also flag/notify for users based on due date

Some plans are new and would never have been approved and users need to be notified via the due date when they need to be approved, else they will never receive the reminder.
Guest about 1 year ago in Resilience - Administration & Configuration 0 Future consideration

File Storage to Use for Plans as Attachments

I’ve noticed that while adding a file (attachment, supplemental information) to a plan or BIA, the only option is to get it from my computer and not an existing file that exists within Riskconnect that may have already been added. Is there a way t...
Guest almost 2 years ago in Business Continuity & Resilience 1 Future consideration

Targeted View of Insights Reporting

A client has suggested that it would be helpful to create a user role that has "targeted" visibility to Insights Reporting - meaning, they can only see Insights Reporting information that is applicable to them.
Amanda Feest almost 2 years ago in Resilience - Reporting & Analytics 0 Will not implement

Make It Easier to See Impact Scale Definitions Before Selecting

A client has requested that we find a way to make it easier to see BIA activity impact scale definitions before clicking on a specific option. For example, in the screenshot below, I selected "<$1M" and if I hover over it, I can see the Impact ...
Amanda Feest almost 2 years ago in Resilience - BIAs 1 Future consideration

Add Lowest Requested RTO and Highest Impact Rating to Location Library Entries

Location library entries should have Lowest Requested RTO and Highest Impact Rating fields that show the lowest requested RTO and highest impact rating for the location from BIAs. This should be a field that clients can make visible or hide. This ...
Amanda Feest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Data Management 0 Future consideration