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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Set the new User set-up screen to automatically default to the preferred UK system settings for our Account.

Within ‘Manage My Account / Riskonnect Business Continuity & Resilience Settings’ our Preferred Language is set to English (UK) and Time Zone to (GMT+00:00) London. However, despite this, whenever we set up a new User on the platform these def...
Ann Healey 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Need proper User audit/Change Management report

Need a proper user audit/change management report for troubleshooting/monitoring purposes. The report should contain: - Date and Time - The user who makes the changes - The impacted BIA/Plan - What information was changed The current report is not...
Guest 9 months ago in Resilience - Reporting & Analytics 3 Future consideration

delete functionality

When deleting a Product (and probably the same for other records in Resilience) we would like the confirmation /warning popup box to display the name of the record that is being deleted.
Helena Engvall 3 months ago in Resilience - Administration & Configuration 1 Future consideration

Suggested Revision to How BIA, Plan, and Document Due Dates Work

A client has suggested that the Due Date for their BIAs, plans, and documents should be able to be set to be Due Date + Update Frequency - instead of Last Approval Date + Update Frequency. They want this because they want to pick a due date for a ...
Amanda Feest about 1 month ago in Resilience - BIAs / Resilience - Plans 3 Future consideration

Archived BIAs' Data Should Not Show Up in Plans

Currently, BIA data from archived plans shows up in fields such as "Location Activities" in the plans. This is highly confusing and leads to inaccurate data presented in the plans, since the archived BIAs are no longer being updated.
Ashley Helmick 5 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Tag field for Process Section in BIA

Adding a tag field to the process section in a BIA would mean that regulations e.g., DORA, Op Res and Regulators e.g., PRA, FCA can be added and processes can be sorted via these.
Gill Driscoll 2 months ago in Resilience - BIAs 1 Future consideration

Disabled User needs to show as disabled for audit history

When you disable a user they only way that you know that they are disabled is by clicking on the user. The disabled should be visible on the user screen and be printable to the user audit report. Regulated companies need proof that users have been...
Gill Driscoll over 1 year ago in Resilience - Administration & Configuration 3 Future consideration

Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in entire document have not been completed.

Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in the entire document have not been completed. The system should also flag to the user which mandatory fields have not been completed. For example, when the ...
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Add Page Numbers to Table of Contents in Printed Version of Plans

The current printed plans are very difficult to navigate, especially in an emergency event. Please consider adding page numbers to the Table of Contents for printed plans so the teams can find the information more easily.
Ashley Helmick 23 days ago in Resilience - Plans 1 Future consideration

Automatically change status when Plan is changed to "Draft"

A plan can be changed by anyone but if they don't manually let someone know it never gets reviewed or approved potentially for a year when the next review is done. The issues is that you are running unapproved plans during an exercise without real...
Guest about 2 years ago in Resilience - BIAs / Resilience - Plans 0 Roadmap Consideration