Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

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Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories Resilience - Administration & Configuration
Created by Gill Driscoll
Created on Jan 3, 2024

RELATED IDEAS

Disabled User needs to show as disabled for audit history

When you disable a user they only way that you know that they are disabled is by clicking on the user. The disabled should be visible on the user screen and be printable to the user audit report. Regulated companies need proof that users have been disabled and if they have a large number of users it will take too long having to click on every user and then take a screen shot.

Solution Platform Business Continuity & Resilience
  • Attach files
  • Gill Driscoll
    Reply
    |     Jul 29, 2024

    Hi Sarah

    the issue is that if you run a user audit report even if the user has been disabled it does not show on the export. Regulated customers need to be able to show that if the person has left or has had their access disabled they cannot prove it, other than by going into the system to show on a case by case basis. I know that Nordea want to be able to see this and it will apply to many other regulated clients.

    The export needs to show if they are disabled or not - could just be a yes not field.


  • Crystal Wubbels
    Reply
    |     Jul 24, 2024

    Did you mean to send this to me - this idea was not entry by myself but another user Gill Griscoll.

    --
    Crystal Wubbels CLS, LPCS | Risk Management Analyst/Application Manager
    Transportation Claims | 400 NW 56th St | Lincoln, NE 68528
    Crete Carrier Corporation | Shaffer Trucking | Hunt Transportation Inc.
    O 402-475-4455 x 4203 | F 402-479-8858

  • Admin
    Sarah Zoloth
    Reply
    |     Jul 24, 2024

    @Guest Hi Gill - is this referring to "Locked" as a field, or something else that indicates a user is disabled?