Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

Showing 471

It would be ideal having specific timeframes for RPO, RTO and MTPD

It would be ideal having specific timeframes for RPO, RTO and MTPD
Guest almost 2 years ago in Resilience - Operational Resilience 0 Future consideration

Ability to directly attach a file (not just a related item) to a Product/Service Entry

We recently added the ability to associated a related item (attachment or action) to a product/service. However, this requires that a file already be available in the files section and it is also challenging to find the right filename for our larg...
Guest almost 2 years ago in Resilience - Operational Resilience 0 Future consideration

Document Templates require input section for OpRes Activities/Process

Currently the document template has input sections for Products & Services Summary, Impact Tolerance and End to End Mapping. It does not have any functionality to include OpRes Activities/Process. This is a regulatory requirement for anyone us...
Guest almost 2 years ago in Resilience - Operational Resilience 0 Future consideration

Ability for Escalation Path to have an "approval" type action

Currently the Escalation Path process is designed so that if contact(s) at the 1st level don't reply to the notification, it will move on to the next level after a period of time. If that level doesn't reply, it will move on to the next, or start ...
Rory Middleton about 1 year ago in Resilience - Notifications 0 Future consideration

Provide list of Internal Contacts that will not be included in Notification before sending.

When you perform a Notification, on the screen where you can Send or Schedule the Notification, you will see a list of Internal Contacts that will be included. What you do not see is a list of Internal Contacts who will not be contacted because th...
Rory Middleton about 1 year ago in Resilience - Notifications 0 Future consideration

Filter Strategies To Select Only Certain Resources

When adding strategies to a plan section, it will display all resources using that strategy. As an example, I may use the strategy of "manual workarounds" for all my application dependencies in the BIA, but in the plan I would want to create a sep...
Guest about 1 year ago in Resilience - Plans 0 Future consideration

Connect Plan Tasks / Strategies to Process

Currently, there is not a way to connect recovery steps in a plan to a specific process they are designed to support. Because of this, there is no way to link a strategy to a specific process. For example, a department may perform two processes wi...
Guest about 1 year ago in Resilience - Plans 0 Future consideration

Have report showing status of 3 stage approvals

Where a client has a number of BIA's (in some cases this could be in the 100's) and they're using 3 stage approval, there is currently no obvious way of seeing which approval stage each BIA is at (i.e. which levels have approvals outstanding) give...
Steve Barnett 5 months ago in Resilience - BIAs 1 Roadmap Consideration

Plan - History & Approvals

This section doesn't show on the left hand side as it does in a BIA. I'd like to see this in plans
Ben Cartlidge over 1 year ago in Resilience - Plans 0 Future consideration

Highlight Field on Error

Users can't tell what field they have an error on. This is especially confusing if you have changed field labels because the error won't even match the field.
Michael Allman about 2 years ago in Business Continuity & Resilience 1 Will not implement