Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

Showing 471 of 1177

Allow Lowest Criticality on Application Record to auto populate the App Criticality (Tier)

As BIAs are completed, the application records automatically update the with the lowest Requested RTO. This update should also populate the criticality to align with the Recovery Tiers to prevent BIA updates making App Criticality out of sync, the...
Jennifer Umberg about 1 year ago in Resilience - BIAs 0 Future consideration

Enable strategy selection in template for "strategy task" section type

Currently we can build template sections in a plan/doc where we can pull in BIA strategy details in conjunction with tasks (Strategy tasks from BIA), however we cannot select the strategies that should populate as a default in the template. Instea...
Jamie Goodloe (she/her), MBCP, MBCI about 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Add "Customize List View" to the User Screen

Create a "Customize List View" button on the User screen to allow clients to quickly sort users by security role and login type.
Guest over 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Escalation automation

It'd be useful if we can run escalation automatically or we'd be able to escalation via failed notification notes
Guest 3 months ago in Resilience - Notifications 0 Future consideration

Ability to link staff to specific processes to indicate critical staff in BIA

In the BIA the ability to add a 'people dependencies' which would allow for the selection of specific staff from the employee library and selecting specific processes linked to them, which would enable a view of key critical staff as linked to cri...
Guest 10 months ago in Resilience - BIAs 0 Future consideration

More Flexibility with Map Center for Threat Intelligence

Currently the Map Center settings for Threat Intelligence allow the user to either choose a Location, Internal Contact, or Supplier to be the map center, or to have no map center at all (in which case a map of the world shows up). A client has sug...
Amanda Feest over 1 year ago in Resilience - Threat Intelligence 0 Future consideration

Landscape layout for Plans and BIAs PDF

When generating a pdf of a plan or BIA, they come in Portrait layout. Could you add an option of turning them into a Landscape? It would be particularly useful for the impact profile tables related to Activities, which are sliced and confusing to ...
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Store dates in a consistent formats against Plans

We wish to be able to export data to create dashboards as the reporting capabilities in the system are not fit for purpose and we have no timelines of when these will be resolved. However, reporting against time fields in Plans is challenging as d...
Guest 11 months ago in Resilience - Administration & Configuration / Resilience - Plans 0 Future consideration

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett over 1 year ago in Resilience - Mobile 0 Future consideration

Default Time Zone for Users Added to Export

I was asked by a customer to update the “Time Zone” for their Users; after exporting the User list I noticed Time Zone was not listed…I then manually added it but it does not appear to be importable. Is this accurate? Or is this a bug? Any time a ...
Tammy Roitenberg almost 2 years ago in Resilience - Administration & Configuration 2 Future consideration