Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

Showing 380

Viewing and Updating User Locations / Time Zones

There is no ability to view the User Location or TIme Zone on the User Report and the only way is to manually go into each record. This information also doesn`t pick up the Default from the 'Manage My Account' section and would be helpful if it did
Guest 11 months ago in Resilience - Administration & Configuration 1 Future consideration

Imported User in RK Resilience

When importing users I want to able to update all the fields that are available onscreen. It needs to include : Preferred Language Preferred Distance Measurement Time Zone Mobile Phone
Ben Cartlidge over 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Enable alerts for exercise requirements expiring soon

Currently, in Business Continuity and Resilience, Exercise Requirements and statuses for associated plans and linked departments do not allow for proactive alerting to inform program managers when a plan is going to be due for an exercise. Rather,...
Nathan Early about 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Enable Op Res to be viewed on the Mobile app

Enhance the mobile app to show the Op Res module details, especially the Products & Services with their linkages to the supporting processes. This would be especially useful during a crisis event which was impacting a Product/Important Busines...
Steve Barnett 7 months ago in Resilience - Mobile / Resilience - Operational Resilience 0 Future consideration

Allow all 'From' mails to be customised to a clients known email

Some aspects of the system allow the 'From' email to be changed from the default 'noreply@castellanbc.com' to an email of the clients preference/choosing. Doing this allows the client to utilise a known/accepted email within their organisation and...
Steve Barnett 5 months ago in Resilience - Administration & Configuration 1 Future consideration

Email Owners/contributors/Final Approvers when BIA/Plan is fully approved.

After a Plan or BIA has gone through an approval process, all owners, contributors and final approvers should receive an email indicating that the document in question is now fully approved.
Michael Kiss over 1 year ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Ability to assign work within a BIA or Plan to specific users

Give users the ability to assign sections of the plans and BIAs to themselves or others within their departments so when there are multiple people working on a document, it is clear who is completing each section.
Guest about 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Account Owners should see everything in the Mobile App

Currently you will only see the Plans that you are assigned to as an Internal Contact to a Team record. Account Owners should see everything in the Mobile App.
Rory Middleton almost 2 years ago in Resilience - Mobile 0 Future consideration

Exercise documents to show up in the My Plans and Documents

It would be beneficial for all users to be able to see Exercise documents in My Plans and Documents, so they could reach it quicker.
Guest 7 months ago in Resilience - Plans 2 Future consideration

Provide an Incident/Exercise Summary in Crisis Management module

For an Incident raised in the Crisis Management module, it would be a great option to have the system provide an Incident/Exercise summary section which could be extracted/printed/PDF'd, so that the Incident/BC team can see relevant fields in one ...
Steve Barnett 7 months ago in Resilience - Crisis Management 0 Future consideration