Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Active Risk

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Enable Reporting on User Sessions and Activity (Historic Data)

To be able to report on historic user activity, i.e. who logs on to which application, when, which day / time and to be able to report on what activities they actually performed, i.e. added a new risk, closed a risk, escalated a risk etc. Original...
Guest over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Adding Multiple Recipient Types for Email Alerts

Currently, separate email alerts have to be created in order to send the same message to multiple recipient types. This is a time-consuming process and presents significant admin overhead when a message needs to be updated as the user has to go to...
Martin Durrant over 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Ability see easily see chronologically preceding and proceeding response target scores when assessing a response

"Carousel of Target Response Scores" When entering or updating a target response score it's important to understand the planned mitigation sequence and the assessments relative to the response currently being worked on. Changes to the response in ...
Ian Shaw over 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) / ARM - Notifications and Alerts 0 Future consideration

Record response score reduction level rather than discreet target score so that Waterfall chart is easier to manage

Managing the response target scores is challenging when actions close earlier than expected, all subsequent target score need adjusting to take account of the fact that the scores are out of sync. Example: If we close an action earlier, it breaks ...
Ian Shaw over 4 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Additional PID color options

Some color/font combinations are difficult to read. It would be helpful to have darker background options available with white font. Example color 34 does not present well
Anna Tourville almost 2 years ago in ARM - Admin, Configuration, History and Audit trails / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 2 Planned

Extend the filtering and/or sorting capability on users and resources list screen

Currently, it is possible to filter resources, however it is not possible to filter by date created or updated for users. The enhancement would be to improve the functionality in this area by either adding additional sortable/filterable columns to...
Nick Ridout over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Ability to amend or set the Review Date in ARM when the review is entered

Currently when adding a review in ARM, the data is automatically applied by the system (the date when the review is submitted). However, this does not always reflect reality, on occasion, the review can be done, but the user may not have time / be...
Guest over 4 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Viewpoint Report Usage Report

It would be useful to have an equivalent of the Report Server Usage report which is available for SSRS, but for the new ViewPoint reports
Toby Millward 12 months ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to Rename "Default Template" in BIA Templates

Default Template is a title that can be easily mistaken by users who are not using the 'out of the box' BIA templates in Business Continuity and Resilience. This can result in oversights that require rework. Understanding that the Default Template...
Nathan Early about 1 year ago in ARM - Admin, Configuration, History and Audit trails / Resilience - BIAs 0 Roadmap Consideration

Automatically add Owner of response (or plan)

Rish has and option to automatically add owner of risk (by Folder owner or current user) and it will be very useful to add this option for Plan and Risk. For example have automatically option in admin: a) Risk owner b) Current user
Filip Cernicky about 2 years ago in Active Risk 0 Future consideration