Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Riskonnect Healthcare

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Email notifications when a Reviewer record is created for Ambulatory and Non-Clinical Events

In Patient Events, email notifications are generated for the Review records created and reminder emails. Ambulatory and Non-Clinical Events need to have the same email notifications upon submitting the event and reminder emails generated based on ...
Guest almost 3 years ago in Riskonnect Healthcare 0 Included in Release

Visualization (status indicator icon) showing if all the Reviewer records are complete for an event

Icon on the main event record showing that all review records are complete on a specific event record.
Guest about 3 years ago in Riskonnect Healthcare 0 Included in Release

Capture Involved Parties in HC Event Reporting

Clients need the ability to capture all involved parties (Employees, Providers, Visitors, etc.) of an event. Beyond identifying the individual, the client needs the ability to specify their role and also additional attributes on a client by client...
Guest about 3 years ago in Riskonnect Healthcare 0 Included in Release

HC Event Reviews - Add AdHoc Reviewers to Parent Event Sharing Rules

Currently, when a new reviewer is assigned to an existing event (patient, feedback, resident, ambulatory, etc) they may or may not have access to the event based on hiershare. Frequently these additional reviewers are NOT assigned to the location(...
Guest almost 4 years ago in Healthcare - General 0 Included in Release

Rounding - Ability to assign users to individual sections to complete one form (questionnaire)

Assign sections to individual users to identify who is responsible for a specific section within a form (questionnaire)
Guest about 4 years ago in Healthcare - Rounding / Non-Product Specific & RK/Salesforce Platform 0 Included in Release

Rounding - Trigger form directly from an event record (Patient Event, Patient Feedback, etc)

Ability to kick-off a specific form from an event record. The process would pull over specific data from the event record onto the Form (not filling out specific data elements located within the individual sections on the form)
Guest about 4 years ago in Healthcare - Rounding / Non-Product Specific & RK/Salesforce Platform 0 Included in Release

Rounding - Summary section on the top of each page with form specific data

Add a section at the top of each form that has specific data from the form. For example, the user selects a patient, location and date of event from the first page, this information would be displayed on the top of each page in the form.
Guest about 4 years ago in Healthcare - Rounding / Non-Product Specific & RK/Salesforce Platform 0 Included in Release

Rounding - Enhanced Lookup Functionality - Ability to define and display multiple search and results

The lookup functionality is limited within the Non-Clinical Rounding tool (RKQF). Clients need the ability to search on multiple fields and have multiple results returned in order to pick the right record.
Guest about 4 years ago in Healthcare - Rounding / Non-Product Specific & RK/Salesforce Platform 0 Included in Release

Create Peer Review records directly from OPPE Solution

Results from the OPPE process often lead to a Peer Review needing to be completed.
Guest over 4 years ago in Healthcare - OPPE 0 Included in Release

Safety Huddles

Safety huddles are brief and routine meetings for sharing information about potential or existing safety problems facing patients or workers. They increase safety awareness among front-line staff, allow for teams to develop action plans to address...
Guest over 5 years ago in Riskonnect Healthcare 0 Included in Release