Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Resilience - Administration & Configuration

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Ability to review what document or plan a file is located in

Any image etc is added to the long file list and it would be good know where that image (as in which document / plan etc) that image is located in. This will allow the ability to better maintain the file library
Guest 6 days ago in Resilience - Administration & Configuration 1 Future consideration

Internal Contacts convert to Users

We have an import of internal contacts into BC&R, but have to manually set up users. It would be great if there was a button or easy way to convert an internal contact as a user.
Victoria Hiatt over 1 year ago in Resilience - Administration & Configuration 6 Future consideration

Disabled User needs to show as disabled for audit history

When you disable a user they only way that you know that they are disabled is by clicking on the user. The disabled should be visible on the user screen and be printable to the user audit report. Regulated companies need proof that users have been...
Gill Driscoll 11 months ago in Resilience - Administration & Configuration 3 Future consideration

Set the new User set-up screen to automatically default to the preferred UK system settings for our Account.

Within ‘Manage My Account / Riskonnect Business Continuity & Resilience Settings’ our Preferred Language is set to English (UK) and Time Zone to (GMT+00:00) London. However, despite this, whenever we set up a new User on the platform these def...
Ann Healey 7 months ago in Resilience - Administration & Configuration 0 Future consideration

Link Internal contacts with Users

There is an automated flow for the list of employees that is saved as Internal contacts in Resilience. However, Users should be added and removed manually. Idea is to link Internal contacts (employees) with Users, so that User that is not included...
Vladimirs Strogonovs 5 months ago in Resilience - Administration & Configuration 2 Future consideration

Allow all 'From' mails to be customised to a clients known email

Some aspects of the system allow the 'From' email to be changed from the default 'noreply@castellanbc.com' to an email of the clients preference/choosing. Doing this allows the client to utilise a known/accepted email within their organisation and...
Steve Barnett 23 days ago in Resilience - Administration & Configuration 1 Future consideration

Adding the Dependency Strategy Report to "Import & Export"

Since the Strategy feature is relatively new to a majority of BC&R clients, many consultants have not yet discovered that the Dependency Strategy report is not accessible through the site's Import & Export section. If we could integrate al...
Guest over 1 year ago in Resilience - Administration & Configuration 1 Future consideration

Ability to mass delete tags in Tag Management.

There is no way to delete tags in Tag Management. You have to navigate to each area where the tag exists and delete the tag in that section.
Mary Hoskins 7 months ago in Resilience - Administration & Configuration 0 Future consideration

Resilience - Strategies

We as administrators should be able to decide how the strategies should be displayed to other users, i.e. by scenario group, not as it is now, by scenario name. As it works now, you as an user has to add a filter to be able to sort by scenario group.
Guest about 2 months ago in Resilience - Administration & Configuration 1 Future consideration

Library section (data) Other Dependencies

There is no 'library' where we can put in 'Other Dependencies' so that those building their plans can search among existing ones. Instead of adding new ones, which can result in duplicates being created.
Guest about 2 months ago in Resilience - Administration & Configuration 1 Future consideration