Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Riskonnect Insurable Risk

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RK Alerts Real-Time updates

The updates are not real-time, so are not useful for events such as Hurricanes & Fires that can change moment to moment. Clients need the most up-to-date information available to be able to track these events and possible impact to their locat...
Guest over 3 years ago in RMIS - Riskonnect Alerts 0 Included in Release

3rd Party Vehicle Info Needed on Incident Detail Object

3rd Party Vehicle make, model, year, plate number, state, vin, vehicle location should be part of Incident Detail Object out of the box. These are on claim but not on Incident Detail Nice to have: Perhaps should be part of demo portal and also der...
Guest almost 4 years ago in Riskonnect Insurable Risk 2 Included in Release

Texting Claimant off of Claim Record

As part of our communication method, it was suggested by a client that there is a need to be able to text a claimant off of a claim record.
Guest over 3 years ago in RMIS - Claims Management & Administration 0 Included in Release

SMS Text Messaging for Claims communication

Provide the ability to send text messages to claimants/employees for key claim events. Text message reminders for doctor visits with the ability to track confirmations and document on the claim. This is a typical practice from doctor's offices, de...
Guest over 5 years ago in RMIS - Claims Management & Administration 0 Included in Release

Ability for Actions on Certificate of Insurance Exceptions

We have functionality, both in ClearSight and Riskonnect, that allow rules to be setup against certificate data that can fire exceptions if a certificate violates or falls outside the guidelines of those established rules. The request is to have f...
Patrick Eslick over 4 years ago in RMIS - Certificates of Insurance 0 Included in Release

Certificates using contacts instead of vendor object

During the GRC training, it was shown that the Vendor Risk Management Solution utilizes contacts to manage vendors. With that in mind, our certificate solution needs to be reviewed and potentially updated to use contacts as well instead of the ven...
Angie Trygestad over 6 years ago in RMIS - Certificates of Insurance 0 Included in Release

Account Summary - Home Page Dashboards

The Account Summary homepage dashboards are persona-driven dashboards that take into account key metrics that an individual will use as part of logging into the system. Dashboards and Report Listing https://irmdemo20192.lightning.force.com/lightni...
Guest almost 5 years ago in RMIS - Reporting & Analytics 0 Included in Release

Table of contents for each Tracer on the Tracer Tool/Rounding

The request for this is to have a table of contents on the left side, see picture attached, or a dropdown similar to how the questionnaire template builder works when creating sections. The table of contents seems cleaner as the user can see them ...
Guest about 6 years ago in Riskonnect Healthcare / Riskonnect Insurable Risk 0 Included in Release