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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Included in Release
Created by Guest
Created on Aug 30, 2019

SMS Text Messaging for Claims communication

Provide the ability to send text messages to claimants/employees for key claim events. Text message reminders for doctor visits with the ability to track confirmations and document on the claim. This is a typical practice from doctor's offices, dentists, and even vets. 

Example: 

Confirming your appt on <date> at <time> with <Dr Office>. 

Text C to confirm. Questions? Call <phone>. Thank you. 

Text STOP to unsubscribe. 

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