Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 797

Create interface for Riskonnect data to directly feed a Company's Tableau platform

Right now we are doing an export from Riskonnect and providing it to our internal data analytics team to reconfigure and place the data into Tableau for ease of use.
Guest over 2 years ago in  0 Future consideration

Incude Misc. Currency fields in the standard SOAP services of Clearsight

On the special analysis fields of standard Incident and Claim Webservices have included the fields type MiscDate, MiscDescription, MiscNumber, SpecialAnalysis, MiscUserID, and MultiValue are include, also we need include the Misc Currency fields, ...
Guest over 3 years ago in ClearSight 1 Future consideration

Increase number of Program manager fields

Client needs to add fields to the PROGRAM table, which has reached its limit (20). It is possible to expand this in the next release?The use of the PROGRAM table for the storage of reserves was proposed by Marsh ClearSight during the last upgrade,...
Guest over 3 years ago in ClearSight 1 Future consideration

Request for Bowtie Risk Linkage To Be Available in OData API

We're attempting to use the API in PowerBI to create reports, but currently there doesnt appear to be a link between the Cause Effect and Consequences type risk records in ARM available in the OData API Original Active Risk ID: ARM-I-347
Toby Millward over 2 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration

Allow Users the Ability to Manage Temporary Claim Assignments

Currently, users can assign claims to a temporary Adjuster. They can set start and end dates and there are jobs that will assign or reassign when those dates start and expire. There is not a current capability to manage these in any way. Client do...
Guest over 2 years ago in CS - Claims Administration 0 Future consideration

Allow Password protected documents to be attached to a Claim

Clients use password protection on MS Word Files, when emailing to a claim, or adding the file to a claim, they get errors. The idea is to allow protected files to be added to a claim.
Guest over 3 years ago in CS - Claims Administration 1 Future consideration

Text Messaging - Attached To on standard form

Add the Attached To field to the standard Text Messaging form. It is available in the View, but not once the record is opened
Guest about 1 year ago in CS - ClearSight Platform - General 0 Future consideration

Ability to assign a Rounding form when launching from an event record

Users need the ability to assign a form to another user when creating a Rounding form from an event record.
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Ability to track financials on a single claim against different providers

Ability to assign % of responsibility of the claim financials to individual providers. This would give them the ability to track the financial impact of each specialty and be utilized in helping to determine premiums
Guest over 2 years ago in Riskonnect Healthcare / RMIS - Claims Management & Administration 0 Future consideration

Data Backup Solution

Riskonnect needs to offer a robust backup solution for the data and metadata we store in the Salesforce Platform. As Riskonnect grows and brings more solutions under one roof, that roof needs to be protected. There is a very real risk of data loss...
Guest over 2 years ago in  0 Future consideration