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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 797

Content Document Link Copy from Intake to Claim

When Incident Detail records are promoted to claims, it is common for the client to want the files uploaded to the parent incident record to be linked to the created claim. This would require a flow to loop through all content document links assoc...
Guest about 3 years ago in  1 Future consideration

Add additional drop down field configuration options OR more drop down fields

We would like to see one or both of the following please: 1) Add additional drop-down fields in the 'Risk, Issue..' label set area 2) Add more drop-down fields to the current Configuration Data Set (the three currently available are not enough) We...
Robert Webb 9 months ago in  0 Future consideration

Reorganize the Riskonnect Business Continuity & Resilience Settings screen to group settings together.

The organization of the Riskonnect Business Continuity & Resilience Settings is confusing for some users and should be organized into groups/sections to make it easier to maintain. For example, the Op Res Impact Categories settings are hidden ...
Rory Middleton over 1 year ago in Resilience - Administration & Configuration 1 Future consideration

People As Their Own Dependencies Section in BIA

BIA there are many dependencies, but there are not a dependency for people which is under the Misc. Category. OSU feel people is fundamental so it is odd to them that that it does not have their own dependency section in BIA.
Guest 10 months ago in Resilience - BIAs 0 Future consideration

Crystal Report Scheduling: Add Frequency option of First/Last Day of the Year

Client wants to schedule a Crystal report (Cargo IM Detail Report YTD w/ Reserves_Prior Year) to run on the first day of the year to capture the prior year’s data. However, there is no scheduling options for First Day of Year or Last Day of Year. ...
Guest about 4 years ago in CS - Reporting & Analytics - Standard/Crystal 2 Future consideration

When within a Policy and on the Claims page > link to take you to the claim

The client would like to be able to quickly go to the claim from within the Policy. Currently, when you are on the Claims page within a Policy, the user cannot quickly click on the claim that would take the user to the claim. The user has to copy ...
Guest over 1 year ago in CS - Insurance Policy/Program Management 0 Future consideration

Ability see easily see chronologically preceding and proceeding response target scores when assessing a response

"Carousel of Target Response Scores" When entering or updating a target response score it's important to understand the planned mitigation sequence and the assessments relative to the response currently being worked on. Changes to the response in ...

There is no customise ability to make activated scenario and email plan owners required fields when creating a new incident

There is no customise ability to make activated scenario and email plan owners required fields when creating a new incident
Guest 10 months ago in Resilience - Crisis Management 0 Future consideration

Add Actions to Homescreen and Mobile App

It would be nice if a list of Actions assigned to a user appeared on their Resilience home screen AND if Actions could be viewed and actioned from the mobile app (especially Actions tied to Incidents).
Amanda Feest over 1 year ago in Resilience - Actions 0 Future consideration

Ability to Make Offline Plan Access Automatic in App

Customer would like the ability for all plans and documents to have offline access through the mobile app enabled automatically, as opposed to having to tell people to go to the app and enable offline access.
Kadambari Lanka over 1 year ago in Resilience - Mobile 0 Future consideration