Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ongoing Professional Performance Evaluation (OPPE)

Ongoing Professional Practice Evaluation (OPPE) is intended as a means of evaluating professional performance on an ongoing basis for three reasons: 1) as part of the effort to monitor professional competency; 2) to identify areas for possible per...
David McElroy almost 6 years ago in Healthcare - OPPE / Riskonnect Healthcare 0 Included in Release

Make field/link for Parent Occurrence available on Claim and Incident forms

Client is requesting the Parent Occurrence field be made available at the claim and incident level. Currently, users may add an Occurrence field to the claim and incident forms which displays the associated occurrence number as a hyperlink. This a...
Guest almost 2 years ago in ClearSight 1 Included in Release

Driver Diagram

Several HC clients (Ascension / Atrium) are looking for more in-depth Root Cause Analysis methodology based on the Driver Diagram Of note - this is also a standard dictated by CMS in the United States and NHS service. Attaching supporting document...
Guest over 4 years ago in Riskonnect Healthcare 0 Included in Release

We require an 'Exercise Scope' field in the export for 'Exercises' so we are able to see when an exercise has not been link to a Plan

We require an 'Exercise Scope' field in the export for 'Exercises' so we are able to see when an exercise has not been link to a Plan. Currently we have no sight of this and cannot monitor that this is being done by users to ensure data accuracy a...
Guest 12 months ago in Resilience - Plans 1 Included in Release

Client needs Token Authentication option for Intake Reporting.

For Intake reporting using anonymous login, it currently requires SSO, IP Address Configuration, or User/Password login. We need to be able to convert UserId/Password to Token ID. This would allow a client to share a URL within their organization ...
Guest almost 4 years ago in  0 Included in Release

EHR Integration - Launch HC Portal from EHR and Push All Patient Data

Launch the HC event portal from an EHR application and push all the patient data into the portal removing the need to use the patient lookup or have an HL7 interface. With anonymous reporting, the current solution utilizing a patient lookup causes...
Guest almost 3 years ago in Riskonnect Healthcare 0 Included in Release

ARM Security: Users to only be able to view Risks for which they are involved (named as a Resource)

Although there are currently methods of security and restricting access in ARM, it does not account for projects which can be dynamic (different resources from different groups can have different roles within the risk that can regularly change), a...
Guest almost 4 years ago in Active Risk 0 Included in Release

Solution for Patient Events in the Long Term Care

Event reporting and management for Long Term Care facilities. A long term facility is defined as one that provides rehabilitative, restorative, and/or ongoing skilled nursing care to patients or residents in need of assistance with activities of d...
David McElroy about 7 years ago in Healthcare - Patient Events / Riskonnect Healthcare 0 Included in Release

Event Abstract for RK HC Event Reporting Objects

Ability to print an abstract of the event report including the Notes, Communications(?) and Review objects attached to the event record. During the process, the user should have the ability to select which components to include in the event abstra...
Guest about 3 years ago in Riskonnect Healthcare 0 Included in Release

Create Peer Review directly from Patient Event, Patient Feedback, Ambulatory Events and Non-Clinical Events

Events often lead to the providers performance being evaluated through the Peer Review process. The ability to create the Peer Review record and copy of viable data from the event records
Guest about 4 years ago in Healthcare - Peer Review 0 Included in Release