Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

All ideas

Showing 183

Enhance data entry/keyboard usability in ClearSight

Feedback from the client: Data entry is not smooth in the new system, it forces you to use your mouse for practically all of it, which is tedious and frustrating (angering to be honest). Test example – to update just the coverage tab for one...
Guest almost 4 years ago in ClearSight 2 Will not implement

Claims/Incident App Tab Functionality Downgrade

Client reports that Enterprise allowed the user to tab quickly through all fields in claims/incidents. With ClearSight the user must click outside and or collapse making the process slower by adding many clicks.
Guest about 3 years ago in  0 Will not implement

BowTie - ability to import Bowties with all of the relationships (causes, impacts & Controls)

Create a new import tool that allows you to map the relationship between elements for the import of BowTies. Once imported it should show a BowTie icon on the grid that when selected shows the full BowTie diagram and relationships. Original Active...
Lisa Segrave about 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 1 Will not implement

Increase inactivity period before timeout from 60 minutes to 90 minutes

Schneider has requested the ability to set the inactivity before session timeout period to 90 minutes. Currently, the system limits the user to 60 minutes.
Guest over 4 years ago in CS - ClearSight Platform - General 2 Will not implement

Ability to filter/sort "Project Stage" field in desktop grid

Currently you are not able to filter/sort on the "Project Stage" field in ARM Desktop grid. We are using this field actively on our projects, so it would be beneficial to be able to sort or filter on this in the desktop grid. To my knowledge this ...
Stefan Schley over 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 2 Will not implement

RK Alerts - Email Alerts with Link to the Event

When the client was first implemented with RK Alerts they were receiving an email alert several times a day that included a link to the actual event.
Guest about 3 years ago in RMIS - Riskonnect Alerts 0 Will not implement

Ability to configure the dashboard dials in Risk Express

It would be great to have the ability to configure dials in Risk Express dashboard, i.e. to be able to show the number of Responses (due for Review), risks per category, risks per project/folder, how many high, medium, low risks etc. Status alone ...
Ian Shaw over 3 years ago in Active Risk 0 Will not implement

Provide information for which templates are linked to which events/actions

The use case presented by the client relates to a task template that is attached to multiple events/actions. Making changes to the task template would have an impact on multiple events/scenarios, but the system currently has no way to signify or n...
Guest almost 3 years ago in CS - Claims Administration 0 Will not implement

Add explanation to "Are You Sure?" dialog box

When clicking on the Archive button (which is right next to the Delete button - in plan lists, the dialog box that appears ask for confirmation but does not state the action being taken. The text of the box should be changed to something like "Are...
Guest over 1 year ago in Resilience - Plans 0 Will not implement

Allow users to set schedules ahead of time for out of office on Auto Assignments.

The thought is that it will be challenging for managers to maintain all of their adjusters schedules and know that they have to login to the system and check the out of office on their adjusters profiles. They also thought having a time for which ...
Guest almost 4 years ago in CS - Claims Administration 2 Will not implement