Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Ability to customize request approval emails permanently used within the plans/documents

This is a common request for the ability to update approval request emails permanently that are used when you hit request approval within the plan/document. Right now, the only option is to edit them each time you go to send them. Would like an op...
Nick Adams about 1 year ago in  0 Future consideration

Flag Gap Between RTO and Estimated Recovery Time

A client has requested that we add functionality that would flag a gap between projected recovery time (based on task duration) and activity RTO (e.g., if the amount of time it's going to take to recover will exceed the activity RTO). They'd like ...
Kadambari Lanka almost 2 years ago in Resilience - BIAs / Resilience - Crisis Management 0 Future consideration

Move "New Incident" Button on Mobile App to Incidents Tile

UI request from a client: In the mobile app, the button to create a new incident should be on the Incidents tile (IMG_2850), not the dashboard screen (IMG_2849). *screenshots attached
Amanda Feest almost 2 years ago in Resilience - Crisis Management / Resilience - Mobile 0 Future consideration

Copy impact profile tables and change templates while keeping the impact profiles in tact

"Copying" (ie importing processes from one BIA and adding it to another) does not copy the tables as well and these then have to be recaptured. The first bullet would solve for this but alternately there should be an option next to a process that ...
Guest 10 months ago in Resilience - BIAs 0 Future consideration

Additional functionality of DKIM Authentication Method

Would like the option of utilizing DKIM authentication for email.s
Crystal Wubbels over 1 year ago in CS - ClearSight Platform - General 3 Future consideration

Filter Strategy Summary Plan Section by Dependency/Dependency Type

Currently, you can summarize all BIA strategies in one section but it would be helpful if you could filter this in a similar way to how you can filter the "Dependency" section in the plan to only show applications, facilities, etc. When creating a...
Guest about 1 year ago in Resilience - Plans 0 Future consideration

Ability to restrict users from changing approvers and editors

Ability to restrict users from changing approvers and editors. There should be an option in the user roles to remove the ability to edit (ie add/remove) approvers and editors and only select administrative users should have this ability.
Guest 10 months ago in Resilience - Administration & Configuration 0 Future consideration

Purge Data Monitor's exception queue

Need ability to purge records in the Data Monitor’s exception queues. This can be done automatically after a specified time. Or allow users to delete them manually.
Shannon Stout almost 2 years ago in  2 Future consideration

Final Approver "Request Update" for BIA

Why isn’t there a “Request Update” button once you’re at Final Approver stage for BIAs as there is for Contributor and Owner stages?
Kevin Arnold about 1 year ago in Resilience - BIAs 0 Future consideration

It would be ideal having specific timeframes for RPO, RTO and MTPD

It would be ideal having specific timeframes for RPO, RTO and MTPD
Guest almost 2 years ago in Resilience - Operational Resilience 0 Future consideration