Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 796

Ability to Archive a Product & Service

Can we please be able to Archive a Product & Service as we can with BIA's.
Ann Clark over 1 year ago in Resilience - Operational Resilience 0 Future consideration

Add "Export" option to Claim Timeline

Add the same "Export" functionality to the Claim Timeline as available in the other screens.
Shannon Stout about 2 years ago in  2 Future consideration

Enhance ServiceNow connector to allow views and filtering of data

Currently the ServiceNow connector is all or nothing from the selected table. You can also only select tables. It would be a good enhancement to allow views (which would limit the number of fields and records being sent) or some filtering (which w...
Rory Middleton over 1 year ago in  0 Future consideration

Ability to see and manage all groups for a given folder in Admin - Business Area Access

This enhancement would be to allow the ability to select a given folder and see and manage the groups and access levels for the folder. At the moment it is only possible to see the folders for a selected group, not the other way around Original Ac...
Nick Ridout over 3 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Policy Program Claim Erosion Functionality

The base RK application has Policy tracking but what is expected is true policy management module.
Guest over 4 years ago in RMIS - Insurance Policy Management 0 Future consideration

Add a new role right to control which users can update the status on a risk

Create a new role right which controls ANY/ALL changes to the status of a risk. Therefore, giving the option for organisations to limit who and how many users can update the status of a risk. Original Active Risk ID: ARM-I-77
Guest about 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Combined Cost/Schedule analysis without needing resource loaded schedules

Process in the past Go into ARM to get cost impact analysis results. Then reach out to project control groups to get schedule impact analysis from Acumen Give project team the combined results Process now Key input is the resource loaded schedule ...
Guest over 1 year ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Email Support - Attach function

You should allow attachments to be sent via Help and Support email function within the portal.
Guest 5 months ago in Resilience - Business Continuity - General 1 Future consideration

Ability to re-import risks without conflict due to duplicate plan names

Allow users to re-import risks through Excel which have been exported from ARM without having to manually change Plan names because of a technical issue with duplicate plan names. Original Active Risk ID: ARM-I-72
Guest about 4 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration

Add action to automatically convert an Incident to a Claim

Add action to convert an Incident to a Claim Automate converting incidents to claims.
Guest almost 4 years ago in CS - Claims Administration 0 Future consideration