Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 797

Screen Label Set Default Button - Ask for Clear Confirmation before defaulting labels

When in Screen Labels, the Set Default button is not clear on its function and does not ask for confirmation before setting all screen labels back to their default value. We would like to have the button moved off by itself, so there is no possibi...
Guest over 3 years ago in ClearSight 0 Future consideration

Allow wrap text in Plans module for Owners and Contributors

The BIAs module allows for owners and contributors to wrap around the line and is formatted in a way that all names appear on the BIA screen. The plans module cuts off these names and does not allow for wrapped text.
Joey Dean 4 months ago in Resilience - Plans 1 Future consideration

Ability to add meaning/effect to custom status list values

There are certain default status list values in records such as Risks and Responses that when selected mark the record as having a particular higher level of status such as live or unapproved that can be used for reporting or set a date such an ap...
Nick Ridout over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Show where files come from on File page

When I go to the Files library, I can click on files that were added via Plan/Incident/etc, but that information is now shown. Above the "inherit permissions" checkbox, we should have a field for "Parent Document" that links back to it.
Sarah Zoloth almost 2 years ago in Resilience - Administration & Configuration 0 Future consideration

Add Lab, Radiology, Treatment/Procedure, Care Management, Security Event Types to LTC

Need for a Lab Event, Radiology, Treatment/Procedure, Care Management and Security type category to be added to Long Term Care Portal. For Lab, recommendation to include a section for documenting medical thought processing errors (i.e. missed labs...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

When a control is unlinked from the BowTie it still remains as a linked control in the risk form.

Clients are finding it frustrating when they create a BowTie and link a control and then de-link the control from the diagram that they then have to manually open the risk form and remove the control from the response table Original Active Risk ID...
Lisa Segrave almost 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Allow Customisation of the Incident Issues view

Under the Crisis Management module the user can view Incident Issues, however there is no option to customise the view the User sees, i.e. to view by priority or update date/time. It would be very useful to allow users to select the view they requ...
Steve Barnett 4 months ago in Resilience - Crisis Management 0 Future consideration

Allow attachments to be added for each IT DR plan recovery task

When using an IT DR plan on the Resilience platform, some clients require evidence from the plan owner that a specific task has been completed - typically in the form of a screen shot of data/changes applied when recovering an IT Application. As w...
Steve Barnett 4 months ago in Resilience - Plans 1 Future consideration

Tasks - make usable for Policy Management and Recommendations

Currently tasks are only usable for claims. We have a task app where all tasks for all claims can be seen. I have for example clients who wish to use tasks for the policy renewal process. Current process is to go into each policy and add the tasks...
Guest over 3 years ago in CS - Insurance Policy/Program Management 1 Future consideration

Excel Import for Inherent Assessment into ARM

Current excel template to transfer the risk data to ARM has only 2 assessment sections (current and target) and does not has column for "inherent assessment". Along with 2 available we want 3rd one too, in order to transfer all 3 assessments from ...
MuhammadTariq Laghari almost 4 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration