Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Use of secure algorithm to sign SAML authn requests

Our SAML administrators upgraded their infrastructure to the latest version of the shibboleth platform which has deprecated support of the insecure SHA-1 signing algorithm. Riskconnect BCR signs authn requests using SHA-1 which forced our SAML tea...
Guest about 2 months ago in Business Continuity & Resilience 0 Roadmap Consideration

Hide the request button for Contributors

The contributor is the role who makes updates or changes to the BIA/Plan. Hence, there is no need for a "Request update" button for Contributors
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 2 Roadmap Consideration

Cancel Workflow restriction

The ability to cancel the workflow of the BIA/Plan approval workflow should only be available for Admin. Hence, the Cancel button should not be visible to contributor, owner and final approver.
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Remove record limits in Recycle Bin list

The Recycle Bin list is artificially limited to the last 100 entries. This hampers any effort to restore any data if more than 100 items have been deleted since the item you're interested in has been deleted. Deleting a Business Continuity plan co...
Guest over 1 year ago in Resilience - Administration & Configuration 1 Roadmap Consideration

In Clearsight - Ability to bulk download emails and email attachments

I now have two clients ask for the ability to be able to bulk download emails and attachments in Clearsight. Client A needs it so they can instruct a solicitor/lawyer at some stage of the claim and provide them with all the correspondence includin...
Guest over 3 years ago in CS - Claims Administration 2 Roadmap Consideration

Ability to use 'Groups' functionality for more targeted Notifications

It would be very useful to be able to target our notifications more precisely (rather than simply using Tags). From discussions, it would appear that the Groups functionality would enable this but is currently not rolled out within the Notificatio...
Guest 4 months ago in Resilience - Notifications 0 Roadmap Consideration

Search internals contacts using Employee ID or Email ID

User should be able to search the internal contact by their: - First Name, or - Last Name, or - Employee ID, or - Email
Guest 5 months ago in  1 Roadmap Consideration

Allow Ability to Reformat/Reorganize Icons on Claims

A client utilizes Custom Letter frequently and often edits those custom letters before attaching. In order to find the upload button, they have to know to look behind the drop down of available icons at the top of the claim. They would like to be ...
Guest over 3 years ago in CS - Claims Administration 2 Roadmap Consideration

Consider adding an email notice when a plan is changed or approved

It would be ideal to be notified when one of my BIA or BC plans is approved or updated - would save me monitoring time.
Guest 4 months ago in Resilience - Notifications 1 Roadmap Consideration

Auto Reminders - reminder email template

I should be able to control the frequency of the reminder emails that go out.
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration