Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 797

In Riskonnect provide a lookup between premium transaction and policy participant

This came up as a requirement for a specific client but would also benefit any other client with need to report on premiums and associated costs on a per policy participant basis. Our more complex clients have multiple participants (insurance carr...
Guest over 2 years ago in Riskonnect Insurable Risk 0 Future consideration

Actions module should sort from newest to oldest automatically

The Actions module should add new actions to the top of the list so they are easily found, vs alphabetically.
Ashley Helmick about 1 year ago in Resilience - Actions 0 Future consideration

Crisis Management Module should show incident list under the map

Users are having trouble finding incidents in the CM module because the map is the only thing displayed when you click on "Crisis Management." Currently, you have to click "List" to see the list of incidents. This is not user-friendly and causes c...
Ashley Helmick about 1 year ago in Resilience - Crisis Management 0 Future consideration

Add Default Currency for South Africa (Rand/ZAR)

When implementing the RK BC&R platform and OpRes, we could not locate the currency (Rand/ZAR, currency symbol “R”) in the Manage My Account Settings > Currency. Could you please add this as an option. Not having this as an option is a signi...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 1 Future consideration

Castellan - create custom fields for Recovery Resource / Resourcing Staffing Sections

It is currently not possible to create custom fields for either the Recovery Resources or Resourcing Staffing sections within the BIA. We would like to ask some questions to our users here, but have no way of adding fields to capture this. Reutili...
Guest almost 2 years ago in Resilience - BIAs 1 Future consideration

Increase allowed character length for Scoring Scheme name and Impact Category descriptions

This enhancement would be to allow more (e.g. 250+) characters for scoring scheme names (currently 50 allowed) and scoring/impact category descriptions (currently 20 allowed) Original Active Risk ID: ARM-I-113
Nick Ridout almost 4 years ago in Active Risk 0 Future consideration

Add "Assigned Role" to Plan Tasks Import

Currently you can't map to the Assigned Role when running a Plan Tasks import. I assume that's because the Assigned Role field pulls from Roles built into the Teams within the plan, so there's potential for a lot of errors if folks try to import a...
Amanda Feest 3 months ago in Resilience - Plans 1 Future consideration

Set default value for "Probability/Frequency"

Most scoring schemes I use are based on a Percentage, project context. We are preparing the Operation risk register; in that case, frequency needs to be used for all or almost all risks. It would be nice to set the default for that scoring scheme ...
Guest 7 months ago in  0 Future consideration

Add ;'Group Role Contact' column not included in the export of Internal Contacts - please add

It would be helpful to have this as what is the point of setting a person in a group as primary or alternate if you can't see that in the export.
Tracey Agnew 10 months ago in Resilience - Administration & Configuration 0 Future consideration

Ability to Copy a BIA Template

It would be nice to be able to create a copy of a BIA template so you can make further edits/customizations to a new template that already includes the edits/customizations made to an earlier version.
Amanda Feest over 1 year ago in Resilience - BIAs 1 Future consideration