Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177

Add a field to change management report to show who made the change

Adding a field to identify who made the change to the Insights Reporting Admin Section for Change Management Report will help to support the identification of changes and quality assurance processes e.g. BIA changes which impact products and services
Guest about 2 years ago in Resilience - Reporting & Analytics 0 Future consideration

BC&R: Be able to see location name when hovering over icon on Geo location map

A client requested the ability to see the location name when hovering over a Geo Location icon on the map - currently it shows a count figure, and there is no way to change this to display the location name. Therefore a Request for Enhancement is ...
Steve Barnett about 2 years ago in Resilience - Reporting & Analytics 1 Future consideration

Consider an option to bring BIA overview information into BC Plan to avoid entering data

There should be an option to import BIA overview fields into the BC Plan.
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Fields that are inactive should be hidden from reports and filters

We have fields that are not active in the fields layout section of admin so are users do not see these fields on the detail forms. However, they do appear in the filter dialog and on reports. We would like to see these fields hidden in these areas...
Guest over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Filtering / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Riskonnect Alerts when a contact has been removed from a doc, BIA/BCP.

In Riskonnect, we have an API feeding the Internal Contacts. These are the same users pulled to updates BCPs. However, when a user/employee is removed from a plan no alerts go out to the Plan Owner/Contributor/Approver.
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Plan Approval History export and/or dataset to use with Insights reporting.

At the moment, there is no way to check if the BIA/BCP was approved by all level of approvals. It would be great to have Approval history report in Insights reporting or have this information via export. (No approval -> Contributor's approval -...
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

All data returns when % is entered or the amount of data that returns is customizable and can be increased.

We want our users to use an already existing option for a field instead of creating new values however the user is unable to see the full list of options because when entering "%" only the first 20 entries are returned. A users should be able to s...
Heather Myers 12 months ago in Resilience - Business Continuity - General 0 Roadmap Consideration

Allow Peaks and Deadlines to be reportable.

During a disruption. Peaks and deadlines need to be quickly accessible and sortable at the organizational level. Currently, no Peaks and Deadlines information comes out in the Activities reports, or in the Department (All sections) report.
Guest 7 months ago in Resilience - BIAs 1 Future consideration

Have the ability to look at Incident Issues across multiple Incidents to identify trends/common issues

Within the Crisis Management module, there is the ability to identify and record any issues related to that incident. As BC planning is about spotting trends and issues, there is currently no way to look at all identified issues across multiple in...
Steve Barnett 7 months ago in Resilience - Crisis Management 0 Future consideration

Multi-factor Authentication via email

Hello Team - Multi-factor authentication in ClearSight only sends tokens via a text or a phone call. This idea adds the ability to receive a token via email. Client needs email because of the following explanation from the client: Our Call Center ...
Guest over 3 years ago in CS - Safety Audit 1 Future consideration