Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

Add An Authenticator for an MFA Option

We have a customer requesting other options for MFA, such as an Authenticator for BC&R. Currently we only offer SMS MFA for the web login.
Brandy Cheek almost 2 years ago in Resilience - Administration & Configuration 2 Future consideration

Action Item Sort Order By Target Completion Date

When viewing Actions in the Resilience tool, there is no Sort Order option for Target Completion Date. It would be great to have an option to Sort by the completion date or for the default to be sorted by oldest due date to the newest.
Courtney Ferguson 9 months ago in Resilience - Actions 0 Future consideration

Metadata in reporting

When I export results of a message sent via the Notifications module, the results will confirm delivery method – email or text message - and provide the underlying address or phone number. However, I need to know if it is “Work Phone” (work provid...
Guest 6 months ago in Resilience - Notifications 0 Future consideration

Give an option to centrally disable email alert for BIA/Plan approvals.

Currently the only way to disable approval notifications is to set approval frequency to 0 in each BIA/Plan. By giving a central option, it makes it easier to disable approval notifications.
Guest 6 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Create Core List for 'External Contacts'

Similar to Internal Contacts, we'd like to have a Core List for 'External Contacts'. What we have identified is that some of these External Contacts are duplicates... this would help eliminate duplicates and make things easier.
Jerry LaPole about 2 years ago in Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Limiting Notifications functionality by user role

It should be possible to stop certain users, perhaps by user role permissions, from sending communications to "All Internal Contacts" via the Notifications module. For large organisations, messages sent by local teams by accident (not habitual use...
Guest 6 months ago in Resilience - Notifications 0 Future consideration

Impact with scales ability to print in landscape

If a customer has numerous impact ratings with scales the number of pages is large. If the customer could choose to print that section in landscape would be awesome.
Mary Hoskins 9 months ago in Resilience - BIAs 0 Future consideration

Tracking of Risk transfer between folders

The cutting and pasting of a record to a different folder needs to be captured under the 'view data history'. This should be listed under the 'Functions' as 'Risk Cut/ Pasted'. Original Active Risk ID: ARM-I-168
Guest about 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

BIA - Include section edit buttons

In the same way each section in the BIA has a delete button, include an edit button to replace orange title hyperlink. This will improve user experience and make edit functionality more obvious
Guest 3 months ago in Resilience - BIAs 1 Future consideration

Preview pane for file attachments, similar to Windows functionality

Claims adjusters need the ability to preview file attachments (preview pane window) similiar to how they view email attachments. This functionality exists in the Windows platform. They would like in the attachments page of Riskonnect. See screen p...
Guest almost 2 years ago in  4 Future consideration