Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Way to capture/report Proven RTO/RPO times

Currently there is no way to capture the Proven RTO/RPO times after an exercise. Would it be possible to create an insight report or, secondarily, an excel export that is tied to a particular Event/Incident with all the corresponding data collected.
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - Crisis Management / Resilience - Data Management 1 Future consideration

Ventiv Risk (IRM) - Add ability to restrict Lookups to only show exclusive objects in Quick Search & Adv. Query

On the claim module - client has 3 "Loss Type" lookup codes - which have exclusive objects set up so that only certain lookups are shown based on the claim type. In Quick Search and Advanced Query - this feature is not possible currently. Can we l...
Guest 5 months ago in Ventiv - Ventiv Risk 1 Future consideration

Closing an Occurrence when all claims/incidents are completed

We would like the functionality to be able to close an occurrence when all claims/incidents are complete automatically either through and event or system setting.
Crystal Wubbels 7 months ago in  0 Future consideration

Peaks and Deadlines Help Text

I would like to be able to add help text to peaks and deadlines.
Ben Cartlidge 7 months ago in Resilience - Administration & Configuration / Resilience - BIAs 0 Future consideration

More Flexibility with Map Center for Threat Intelligence

Currently the Map Center settings for Threat Intelligence allow the user to either choose a Location, Internal Contact, or Supplier to be the map center, or to have no map center at all (in which case a map of the world shows up). A client has sug...
Amanda Feest 12 months ago in Resilience - Threat Intelligence 0 Future consideration

Enable strategy selection in template for "strategy task" section type

Currently we can build template sections in a plan/doc where we can pull in BIA strategy details in conjunction with tasks (Strategy tasks from BIA), however we cannot select the strategies that should populate as a default in the template. Instea...
Jamie Goodloe (she/her), MBCP, MBCI over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Ability to add more Custom lists

Ability to create new lists would remove the limitation of only having three custom lists available. Having the ability to add new custom lists and multi-select lists would allow me to create multiple new Risk forms as requirements are different f...
Guest over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Enable My Tasks in Exercise Mode

Currently, My Tasks only works for incidents that are marked as not being an exercise. Doing this prevents the teams from practicing using My Tasks during exercises. My Tasks should still work for incidents that are marked as being an exercise.
Ashley Helmick 12 months ago in Resilience - Plans 0 Future consideration

Viewing and Updating User Locations / Time Zones

There is no ability to view the User Location or TIme Zone on the User Report and the only way is to manually go into each record. This information also doesn`t pick up the Default from the 'Manage My Account' section and would be helpful if it did
Guest 7 months ago in Resilience - Administration & Configuration 0 Future consideration

Castellan - Impact Scale Description View

Please make the impact scale descriptions easier to read within an activity. First, it's not great that you can't see the description of an impact level until you have selected it. It would be nice if you could see the descriptions before choosing...
Guest over 1 year ago in Resilience - BIAs 0 Future consideration