Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 797

Ability to choose parts of BIA Dependencies on the Plan

The Dependencies sections are pulled in to the Plan but either the full section or not at all. It would be good if we can select which fields should be displayed as you can for the BIA where you can hide parts. For Applications, there are at least...
Guest 10 months ago in Resilience - BIAs 0 Future consideration

Enable strategy selection in template for "strategy task" section type

Currently we can build template sections in a plan/doc where we can pull in BIA strategy details in conjunction with tasks (Strategy tasks from BIA), however we cannot select the strategies that should populate as a default in the template. Instea...
Jamie Goodloe (she/her), MBCP, MBCI almost 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Add An Authenticator for an MFA Option

We have a customer requesting other options for MFA, such as an Authenticator for BC&R. Currently we only offer SMS MFA for the web login.
Brandy Cheek over 1 year ago in Resilience - Administration & Configuration 2 Future consideration

Filter Activities and Dependencies in BIA and Plans according to other fields

Currently when working in a BIA the Activities and Dependencies are all filtered alphabetically which is useful to provide some level of structure, however it would be really powerful to be able to filter according to RTO / MTPD at a minimum and p...
Jason Hobson 5 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Castellan - Impact Scale Description View

Please make the impact scale descriptions easier to read within an activity. First, it's not great that you can't see the description of an impact level until you have selected it. It would be nice if you could see the descriptions before choosing...
Guest almost 2 years ago in Resilience - BIAs 0 Future consideration

Notification of BIA Change linked to a Product or Service

Our IBS mapping is dependent on BIA data, however there isn't a way of being notified if a BIA change has been made that could impact the IBS (e.g. change of dependency, RTO/RPO which could impact Impact Tolerance etc.). This would support quality...
Guest almost 2 years ago in Resilience - BIAs 0 Future consideration

Ability to archive file attachments in CS

Client consumes a great deal of storage each year. They have currently consumed 782 Gb of storage and are consuming 40-45 Gb per year. In order to ease the cost associated with this consumption, Client would be open to discussing an archiving solu...
Patrick Eslick over 3 years ago in CS - ClearSight Platform - General 1 Future consideration

Add Portuguese Language to BC&R

Several of our customers have multinational operations in EMEA and Brazil. Portuguese is one of the few major languages not represented in Riskonnect Business Continuity and Resilience Software.
Nathan Early almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Broker Client Digital Experience (Member Community)

Member Experience Sales has built a demoable version of a member experience/broker client community that could be considered for future product release Link: https://myirmdemo20192.force.com/memberexperience User Stories: Broker Experience Provide...
Ariel Norvell over 3 years ago in Riskonnect Insurable Risk 0 Future consideration

Plan Section to show downstream Department Dependencies for Departments that depend on my Department

Currently you can insert a Dependency Plan Section that shows Department Dependencies that are selected in the Department BIA assigned to your Plan which will show you the Departments that your Department depends on (upstream). It would be benefic...
Rory Middleton 5 months ago in Resilience - Plans 1 Future consideration