Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 790

Multi-factor Authentication via email

Hello Team - Multi-factor authentication in ClearSight only sends tokens via a text or a phone call. This idea adds the ability to receive a token via email. Client needs email because of the following explanation from the client: Our Call Center ...
Guest over 3 years ago in CS - Safety Audit 1 Future consideration

GRC Questionnaire Multilingual Support

Support for response/review in end user's language for GRC Questionnaire.
Gajanand sharma 4 months ago in GRC - GRC Questionnaire 0 Future consideration

Fields that are inactive should be hidden from reports and filters

We have fields that are not active in the fields layout section of admin so are users do not see these fields on the detail forms. However, they do appear in the filter dialog and on reports. We would like to see these fields hidden in these areas...
Guest about 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Filtering / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to choose parts of BIA Dependencies on the Plan

The Dependencies sections are pulled in to the Plan but either the full section or not at all. It would be good if we can select which fields should be displayed as you can for the BIA where you can hide parts. For Applications, there are at least...
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Allow for Calculated RTO and Calculated MTPD Fields to be Renamed

Currently the "Calculated RTO" and "Calculated MTPD" fields on the Activity screen in the BIA can't be edited in the Customized Site screen. They should be added to the Customize Site area so that clients can change the name of the fields if they ...
Amanda Feest over 1 year ago in Resilience - Administration & Configuration / Resilience - BIAs 0 Future consideration

Enable functionality to exempt records from import/export updates

We need the ability to maintain a static list of resources (internal contacts, applications, suppliers, etc.) that do NOT get updated/deleted with an import. The specific example is we have a list of board members who are NOT in the HR data feed. ...
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - Data Management 1 Future consideration

True Alphabetical Sorting in ClearSight

ClearSight appears to be sorting string results using case sensitivity, i.e. depending on if the letters are uppercase or lowercase they will be sorted into subgroups of the larger group for that letter. For example the last names Barber, BRADLEY,...
Shannon Stout over 1 year ago in CS - ClearSight Platform - General 0 Future consideration

users into Riskonnect

when adding new users into Riskonnect it is very important to chose correct preferred language otherwise it will cause problem headlines are not showing correct. See attached example
Guest 2 months ago in Resilience - Administration & Configuration 2 Future consideration

Notify Owner when Incident Issue is Created

When an Issue is created within an incident, the assigned Owner should be notified (via email). Currently the Owner would not receive an email or other notification related to the issue until the date/time indicated in the Next Update field.
Amanda Feest over 1 year ago in Resilience - Crisis Management 0 Future consideration

Ability to print images with standard Notes Abstract

With ClearSight, users are able to enter Rich text and attach images. However, these images are not printed on the Notes Abstract. Client has asked for the ability to print images with standard Notes Abstract.
Guest almost 4 years ago in ClearSight / CS - Reporting & Analytics - Standard/Crystal 1 Future consideration