Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

All ideas

Showing 183

Attach multiple Involved Parties to a Patient Event

No description provided
David McElroy over 6 years ago in Riskonnect Healthcare 1 Will not implement

Ability to Track attachments upload by users.

When client use the email to claim function to send attachments to the system. Activity monitoring is tracking file attachments but it does not inform you of the claim the attachment is tied to. You have no way of seeing what claim the attachment ...
Guest about 3 years ago in ClearSight 0 Will not implement

Check Tracking - Additional Search Defaults

Payment Processing - Check Tracking. Request to add Client ID and Bank Account as search fields to select for the Search Defaults in a view.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Need ability to create Validation action on event type = ''On Attach Contact (Claim)"

Client needs a date validation for fields that sit on the Contact Relationship table. When you create an event ''On Attach Contact (Claim)" you do not have the option to select Validation as an Action.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Display Assignee information when using Assign Claim function

In Enterprise, the Permanent Assignee, Previous Assignee, and Adjuster (Misc. User 1) fields were displayed above the Select Assignee and Assignment Type drop down fields when using the Assign Claim function. However, this information is not prese...
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Need the ability to access the email form

Client is wanting the ability to edit the email template form, as is, that way they can mark the template dropdown to be required for their end users to force their end users to use a pre-defined template created by their admin
Guest over 3 years ago in CS - ClearSight Platform - General 0 Will not implement

Include designated user email when new user created

The client would like the ability to designate a user to be notified via email when a new user is created. This would be similar to how we designate a user to receive error notifications on the email to claim functionality. This would allow th...
Guest over 3 years ago in ClearSight 0 Will not implement

More detail when Attachment fails to attach on a record

Client wants to Provide user more information when an attachment fails to upload, i.e. file too large, limit reached etc.
Guest over 3 years ago in ClearSight 0 Will not implement

SDIE -- Ability to define Workflow Step Errors to Ignore

For each workflow step define errors that can be ignored based on error description.
Guest almost 4 years ago in ClearSight 0 Will not implement

Encryption for File attachments

Encryption of File attachments.
Christopher Shore almost 4 years ago in CS - ClearSight Platform - General 0 Will not implement