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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 183

Viewpoint Master/Copy Report like Summary Detail

Viewpoint has a Summary Detail report which is useful for seeing parent child relationships but currently there is no default out of the box report for Master/Copy records. This will be useful to have to see where a risk has been copied.
FARHAN ATIQ over 1 year ago in  1 Will not implement

Tutorial option should be accessible in Risk Express

The Tutorial Option is available in ARM Desktop. It can be useful to direct users to a How To or Help Page internally. However this is not available in Risk Express and these users are probably more in need of help or support. It could be easily d...
FARHAN ATIQ over 1 year ago in  1 Will not implement

Add a Response Dial to the Express View

Presently on the Express view, there are health dials for Risks without Response and Risks to Review. It would be helpful to have an additional dial for Responses to Review, so users have a quick visual to alert then of upcoming Responses due.
William McGregor over 1 year ago in  1 Will not implement

Column headings should be justified the same as the data rows

Some fields in the ARM desktop, risk express grid etc. are justified to the right (quantifiable fields) but there are headings are justified to the left. It makes sense for something like 'cost' to be justified to the right as it is easier to read...

Add Select All Functionality to Premium Records

Request to add the ability to delete all premium records in one go. Currently you have to select each individual premium record and then click delete - there is no 'Select all' functionality as with other apps. There is often a large number of pre...
Guest over 1 year ago in CS - Allocations 0 Will not implement

Enable Multiple Plans per Risk

To be able to assign multiple plans (mitigations) per risk. At present, organisations can only have one plan per risk, meaning that they need to list all actions, controls and fallbacks under the same plan, meaning they don't know which actions et...
Guest about 4 years ago in Active Risk 0 Will not implement

Add filter search and sort function within Value Group page for Report Burst Set

Is it possible to add sorting capability for the Value column and add Search capability for the Value and User Subscribers data? It would be most helpful.
Guest almost 3 years ago in ClearSight 0 Will not implement

Claimant portal needs to give users language choice and translate

We demo'd Claimant Portal to a client, and this is a requirement since many of their employees are not native English speakers, so they need to be able to select their language and view the data in that language.
Guest almost 3 years ago in CS - Claims Administration 0 Will not implement

Personalized failure email attachement repsonse

Client would like option to personalize the automatic response sent out when email cannot be attached to a record
Guest over 1 year ago in CS - ClearSight Platform - General 0 Will not implement

Ability to delete cancelled scheduled payments

Currently, the only way to remove scheduled payments is to update the schedule. If the individual payments are cancelled, they cannot be deleted, which may confuse some users
Guest almost 3 years ago in CS - Claims Administration 0 Will not implement