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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

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Status Will not implement
Created by FARHAN ATIQ
Created on Aug 29, 2023

Alert history under system maintenance not showing survey sent emails

When I send a survey to a specific or group of users, the alert history does not capture a log of these emails. So I have no way of checking if the email actually went to the user or not unless I check with our Email administrator. This should be captured in the alert log just like other emails

Solution Platform Active Risk
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  • Ian Shaw
    Reply
    |
    Jan 24, 2024

    Thanks for your submission, it's a good suggestion, but we have no plans to introduce this capability at present.

    The survey emails were intentionally kept out of the standard alert log.

    They are tracked in the database however so if you do need to check our support team can assist and/or the services team could create a simple custom report to access this data.