Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 832

Allow all 'From' mails to be customised to a clients known email

Some aspects of the system allow the 'From' email to be changed from the default 'noreply@castellanbc.com' to an email of the clients preference/choosing. Doing this allows the client to utilise a known/accepted email within their organisation and...
Steve Barnett 5 months ago in Resilience - Administration & Configuration 1 Future consideration

Calculate RTO to max amount of time if threshold not met

When impact assessment is complete, if thresholds are not met, an RTO does no calculate. We would like to see in this scenario the highest RTO be calculated, instead of not calculating an RTO. For example, if RTO calculations range from 4 hours-40...
Scott Gardner about 1 year ago in Resilience - BIAs 0 Future consideration

Email Owners/contributors/Final Approvers when BIA/Plan is fully approved.

After a Plan or BIA has gone through an approval process, all owners, contributors and final approvers should receive an email indicating that the document in question is now fully approved.
Michael Kiss over 1 year ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Account Owners should see everything in the Mobile App

Currently you will only see the Plans that you are assigned to as an Internal Contact to a Team record. Account Owners should see everything in the Mobile App.
Rory Middleton almost 2 years ago in Resilience - Mobile 0 Future consideration

Exercise documents to show up in the My Plans and Documents

It would be beneficial for all users to be able to see Exercise documents in My Plans and Documents, so they could reach it quicker.
Guest 7 months ago in Resilience - Plans 2 Future consideration

Provide an Incident/Exercise Summary in Crisis Management module

For an Incident raised in the Crisis Management module, it would be a great option to have the system provide an Incident/Exercise summary section which could be extracted/printed/PDF'd, so that the Incident/BC team can see relevant fields in one ...
Steve Barnett 7 months ago in Resilience - Crisis Management 0 Future consideration

Allow Incident Issues to be viewed within Insights Reporting

Under Crisis Management module any Issues encountered/identified can be logged under the specific incident. It would be desirable to view all Incident Issues, alongside all Incidents themselves, within the Insights Reporting module as the data is ...
Steve Barnett 7 months ago in Resilience - Crisis Management 0 Future consideration

Notifications report: Ability to exclude ability to exclude the fields not used and any fields not selected in the notification

The report from notifications have more fields than needed. If 2 responses from survey are chosen - the report shows all 6 fields (4 of them are not used and empty). If notification template is not used - it shows up in report as well. It goes wit...
Guest 7 months ago in Resilience - Notifications 0 Future consideration

Ability to export screen labels

Can the ability to Export be added to Screen Labels in ClearSight Admin?
Guest almost 3 years ago in ClearSight 2 Future consideration

Multiple BU's assigned to a BIA or Plan (Business Continuity)

Many teams have an alignment to multiple BU's so it would be beneficial to be able to select more than one
Michael Allman about 2 years ago in Resilience - BIAs / Resilience - Plans 1 Future consideration