Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Data Management

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Way to capture/report Proven RTO/RPO times

Currently there is no way to capture the Proven RTO/RPO times after an exercise. Would it be possible to create an insight report or, secondarily, an excel export that is tied to a particular Event/Incident with all the corresponding data collected.
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Crisis Management / Resilience - Data Management 1 Future consideration

Add the ability to tag locations/facilities in BC&R

Currently, Riskonnect Resilience users are not able to tag facilities/locations in the core list. It would be really useful if we could, as it seems to be one of the only core list items that we cannot tag.
Nathan Early over 1 year ago in Resilience - Data Management 0 Future consideration

Enable functionality to exempt records from import/export updates

We need the ability to maintain a static list of resources (internal contacts, applications, suppliers, etc.) that do NOT get updated/deleted with an import. The specific example is we have a list of board members who are NOT in the HR data feed. ...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Data Management 1 Future consideration

Create Core List for 'External Contacts'

Similar to Internal Contacts, we'd like to have a Core List for 'External Contacts'. What we have identified is that some of these External Contacts are duplicates... this would help eliminate duplicates and make things easier.
Jerry LaPole about 2 years ago in Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Create a Multi-Select Custom Field

This feature would allow one to create a custom field that allows for a user to select multiple entries from a range of options. For example, there may be a question like "Which regulations is this department subject to?" where one can select more...
Guest 7 months ago in Resilience - Data Management 1 Future consideration

add additional columns to Suppliers view

when viewing all suppliers on a screen, there is an option to add additional columns, however this appears to be restricted to a handful only. It would be of some benefit to be able to select any of the fields that are valid for the suppliers, to ...
Guest 4 months ago in Resilience - Data Management 1 Future consideration

BIA app and supplier data with workarounds should carry over to BCP

The system should automatically carry over the apps and suppliers with workarounds from the BIA to the BCP. It's easy to forget to add them to the tables. Adding the apps to the Overview doesn't help populate the plan. Having the apps and supplier...
Sally McGinty almost 2 years ago in Resilience - BIAs / Resilience - Data Management 0 Future consideration

Creating a database of third-party providers for ITDR Planning

Today, when creating CompoSecure ITDR Plan, there is a section for entering external contact info. If the same contact is needed for multiple plans, I have to re-enter again; moreover, if I needed to make a change or delete the contact, I have to ...
William DiMartini about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Archive Column for All Data Tables

All data tables that could be pulling information from an archived plan/BIA should include an archived column. The Plan Teams and Risks data currently don't have the capability to filter out archived items so we have to complete this task manually.
Christina Bredhold 7 months ago in Resilience - BIAs / Resilience - Data Management / Resilience - Plans 0 Future consideration

Ability to sort suppliers by tags

In Resilience, you can tag suppliers, but it serves only a limited purpose (e.g., sending surveys and maybe some insights reporting). However, it would be great if we could add functionality to the user interface with the core list to make this a ...
Nathan Early 8 months ago in Resilience - Data Management 0 Future consideration