Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Plans

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Castellan - Edited Documents and BIA's automatically changes the status 'draft'

pre-approved plans and BIAs do not automatically go into draft status but remain "Approved", we would like to see that changed to when an approved document gets edited in any way it automatically changes the status to 'draft' this helps with ongoi...
Guest about 2 years ago in Resilience - BIAs / Resilience - Plans 6 Roadmap Consideration

Suggested Revision to How BIA, Plan, and Document Due Dates Work

A client has suggested that the Due Date for their BIAs, plans, and documents should be able to be set to be Due Date + Update Frequency - instead of Last Approval Date + Update Frequency. They want this because they want to pick a due date for a ...
Amanda Feest about 1 month ago in Resilience - BIAs / Resilience - Plans 3 Future consideration

Archived BIAs' Data Should Not Show Up in Plans

Currently, BIA data from archived plans shows up in fields such as "Location Activities" in the plans. This is highly confusing and leads to inaccurate data presented in the plans, since the archived BIAs are no longer being updated.
Ashley Helmick 5 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in entire document have not been completed.

Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in the entire document have not been completed. The system should also flag to the user which mandatory fields have not been completed. For example, when the ...
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Add Page Numbers to Table of Contents in Printed Version of Plans

The current printed plans are very difficult to navigate, especially in an emergency event. Please consider adding page numbers to the Table of Contents for printed plans so the teams can find the information more easily.
Ashley Helmick 23 days ago in Resilience - Plans 1 Future consideration

Automatically change status when Plan is changed to "Draft"

A plan can be changed by anyone but if they don't manually let someone know it never gets reviewed or approved potentially for a year when the next review is done. The issues is that you are running unapproved plans during an exercise without real...
Guest about 2 years ago in Resilience - BIAs / Resilience - Plans 0 Roadmap Consideration

Lock Certain fields in Overview section

Should be able to lock certain fields in the overview section so that the contributor/owner/final approver won't be able to change the information.
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Allow Account Owners to Select Automated Reminder Email Frequency

It would be useful to be able to customize the frequency with which automated reminder emails re. BIA, document, action, application, and product due dates are sent before and after the due date has passed. Specifically, we do not want our users t...
Heather Myers 12 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Update needed for Printout format

Hi, In printout format, header and footer is not working properly, company logo is in header and footer. When we try to add disclaimer as it's mandatory for us to add, not showing all as it seems there is limitation. Not possible to arrange page b...
Guest 4 months ago in Resilience - Plans 1 Roadmap Consideration

Hide the lock icon when printing a Plan to PDF

When you print the plan to PDF, the locked section icon appears on the PDF print out. It would look a lot nicer if the lock icon was not there.
Rory Middleton about 2 years ago in Resilience - Plans 0 Future consideration