Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - BIAs

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Create an easy way to print out all BIA's and Plan's to PDF's

This is needed for Administration and Crisis Management to have all saved outside the system.
Michael Welander 10 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Ability to choose parts of BIA Dependencies on the Plan

The Dependencies sections are pulled in to the Plan but either the full section or not at all. It would be good if we can select which fields should be displayed as you can for the BIA where you can hide parts. For Applications, there are at least...
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Castellan - create custom fields for Recovery Resource / Resourcing Staffing Sections

It is currently not possible to create custom fields for either the Recovery Resources or Resourcing Staffing sections within the BIA. We would like to ask some questions to our users here, but have no way of adding fields to capture this. Reutili...
Guest about 2 years ago in Resilience - BIAs 1 Future consideration

"Request Update" approval workflow

If anyone in the approval chain uses “Request Update,” it should cancel approval steps completed so they have to be re-done
Kevin Arnold about 1 year ago in Resilience - BIAs 0 Future consideration

Peaks and Deadlines Help Text

I would like to be able to add help text to peaks and deadlines.
Ben Cartlidge 11 months ago in Resilience - Administration & Configuration / Resilience - BIAs 0 Future consideration

Processes vs Activities

In the BIA you call out the "Processes" but in the dependencies when making the link they are called "Activities" this can make it confusing for users who's core role is not a daily reviewing of BIA and Plans but more quarterly. To make it more in...
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Ability to Copy a BIA Template

It would be nice to be able to create a copy of a BIA template so you can make further edits/customizations to a new template that already includes the edits/customizations made to an earlier version.
Amanda Feest almost 2 years ago in Resilience - BIAs 1 Future consideration

Add Plan Sections for BIA Dependencies that only display minimal information

There are 2 Plan Section types that do this now: Recovery Times will only show minimal Activity information. Application Dependencies will only show minimal Application information. It would be good to have similar section types for all of the oth...
Rory Middleton almost 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Indication of Required vs Optional on Documents

Documents & Plans, etc. - we need to indicate what sections are required vs. optional
Guest 8 months ago in Resilience - BIAs 0 Future consideration

Filter Activities and Dependencies in BIA and Plans according to other fields

Currently when working in a BIA the Activities and Dependencies are all filtered alphabetically which is useful to provide some level of structure, however it would be really powerful to be able to filter according to RTO / MTPD at a minimum and p...
Jason Hobson 8 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration