Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Trigger Email notification when any plan assignees are missing

When a BIA/Plan is submitted for the owner or final approval, while there is no owner or final approver assigned to the BIA/Plan, an email notification should be triggered to the Admins
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a uniq...
Amanda Feest 10 months ago in Resilience - Mobile 0 Future consideration

Approval workflow Emails

The communication template within the system is not customizable. For instance, when requesting updates or approvals, I have to manually modify the RK template to remove unwanted information. This manual adjustment is inefficient and contrary to t...
Gill Driscoll 7 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Plans: Jump to History and Approvals

Plans should have a "History and Approvals" option on the left nav menu that allows users to jump to it.
Guest 8 months ago in Resilience - Plans 0 Future consideration

Ability to mass delete tags in Tag Management.

There is no way to delete tags in Tag Management. You have to navigate to each area where the tag exists and delete the tag in that section.
Mary Hoskins 11 months ago in Resilience - Administration & Configuration 1 Future consideration

Add Archive capabilities to 'Actions'

When Actions (from Tabletops, etc.) are completed, we'd like a history of them. However, preferable to deleting them, we'd like to view shorter lists - identifying only Actions that are 'not started' or 'in-progress'. Easier way to organize...
Jerry LaPole about 2 years ago in Resilience - Actions 1 Future consideration

The ability to be able to upload documents in each critical function on the BIA

it could allow for targeted documentation as it relates to a particular critical function. right now all documentation uploads happen all at the bottom.
Ann Haluzak 4 months ago in Resilience - BIAs 1 Future consideration

Link Internal contacts with Users

There is an automated flow for the list of employees that is saved as Internal contacts in Resilience. However, Users should be added and removed manually. Idea is to link Internal contacts (employees) with Users, so that User that is not included...
Vladimirs Strogonovs 10 months ago in Resilience - Administration & Configuration 2 Future consideration

Mobile app notifications - users only being able to send a notification to people listed in the plan(s) they have access to through the mobile app

At the moment, if user would like to send a notification via mobile app - one can choose every call list/group, employees, teams that exist in BC&Resilience. They should ONLY be able to see call lists/groups from their own BCP
Guest 7 months ago in Resilience - Mobile 1 Future consideration

Custom field to add as yes and no button in plan

Integrated Testing Status Field: Add a field directly within your original ITDR or BCP document to indicate whether the plan has been tested. This could be a simple Yes/No checkbox or a dropdown menu with options like “Not Tested,” “Tested - Pass,...
Guest 3 months ago in Resilience - Plans 1 Future consideration