Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Ability to unapprove BIAs and Plans etc

As Administrators, it would be helpful - if an item has been approved incorrectly or prematurely - to be able to unapprove it back to it's original state.
Guest 12 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Ability to bulk upload attachments as opposed to one by one

There should be an option or ability to bulk upload attachments to BIAs/BCPs/Exercises etc as opposed to having to attach files one by one as this is taking a lot of time and the system often gives issues on attaching files so can prove to be a lo...
Guest 9 months ago in Resilience - Plans 1 Future consideration

Ability for admins to open Overview section in read only mode during approval cycle

Currently, when a BIA/Plan is awaiting the owner or final approver, the BIA/Plan overview section cannot be opened even by the Admin. The Admin should be able to open the overview section while the information should be in read-only mode.
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 0 Roadmap Consideration

Need the ability for each user to see their specific pending actions

Need the ability for each user to see their specific pending actions (i.e. BIA/Plan pending their approval, open actions assigned to them, exercise pending their completion, etc)
Guest 9 months ago in Resilience - Business Continuity - General 1 Future consideration

Approval Workflow and Different Status for Plans/BIA

The approval flow should be sequential (i.e. from the contributor to the owner to the final approver). The BIA and Plan should have different statuses that reflect its progress. The statuses are: - Ready for review = When BIA/Plan is ready for its...
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Mark Resolved and Archive Resilience Platform Risks

For risks to not be marked resolved and archived is an audit nightmare that is causing extreme pain and concern for highly audited and regulated organizations. When a BIA with associated dependencies (Risks) is Archived, the associated risks remai...
Steve Linder 5 months ago in Resilience - Business Continuity - General 1 Future consideration

Activities listed in BCP should be arranged in ascending or descending order of Requested RTO.

Activities listed in BCP should be arranged in ascending or descending order of Requested RTO.
Guest 5 months ago in Resilience - Plans 1 Future consideration

Using the survey tool to complete a BIA

It would be useful if we could use the survey tool aligned to the BIA template in the form of questions to be sent out via a link to assist business users to complete the BIA.
Kim Sanderson 9 months ago in Resilience - BIAs 1 Future consideration

Need a report that tracks full approval history

Currently when pulling an import/export of either department or plan, the approval field only indicates the most recent approval. With multiple layers of approvals, this then overwrites the approval history prior to the final approval. We need the...
Guest almost 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Change Delete button in Department BIA for Dependency assignments to Remove

The button next to a dependency in a Department BIA says Delete, which can be a little confusing because you are not actually deleting the Application, you are just removing it from the BIA. For dependencies in the BIA it would be nice if the butt...
Rory Middleton 3 months ago in Resilience - BIAs 1 Future consideration