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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Change Wording of Changes Made to Documents when an associated user has been deleted

Hi, we had an instance recently where it looked like a change had been made to an exercise document but it wasn't clear what the change was. When looking into it, it appeared that a user who had been named in the document had been deleted from the...
Guest 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Add Actions to Homescreen and Mobile App

It would be nice if a list of Actions assigned to a user appeared on their Resilience home screen AND if Actions could be viewed and actioned from the mobile app (especially Actions tied to Incidents).
Amanda Feest almost 2 years ago in Resilience - Actions 0 Future consideration

Ability to Make Offline Plan Access Automatic in App

Customer would like the ability for all plans and documents to have offline access through the mobile app enabled automatically, as opposed to having to tell people to go to the app and enable offline access.
Kadambari Lanka almost 2 years ago in Resilience - Mobile 0 Future consideration

Allow Option for Dependency Strategy to be Assigned to Specific Activities

A client has requested that we allow for the assignment of specific activities to a dependency strategy. E.g., a Site Dependency is assigned to all the activities in the BIA; there are 2 strategies assigned to the dependency - 1 would be applicabl...
Kadambari Lanka almost 2 years ago in Resilience - BIAs 0 Future consideration

Mobile App: Add data from Task "Content" section to Plans and Incident Tasks

Text entered in the Content field of a Task section in the plan does not appear in the mobile app - the section only displays tasks within the section. The mobile app should show all plan contents
Kadambari Lanka almost 2 years ago in Resilience - Crisis Management / Resilience - Mobile / Resilience - Plans 0 Future consideration

Enable additional settings at BIA template level

We need the ability to create different types of BIA's in one customers system with different impact categories, different fields that display, etc. For example, one client has business BIA's so we need to display all of the dependencies that are ...
Jamie Goodloe (she/her), MBCP, MBCI almost 2 years ago in Resilience - BIAs 1 Future consideration

Ability to see the Team Role an Employee is assigned to in the Team Contact Details section

When you add a Team Contact Detail section to a Plan, it would be nice if in that section, it would display the Team(s) / Role(s) that the Employee was assigned to with that data.
Rory Middleton almost 2 years ago in Resilience - Plans 0 Future consideration

Crisis Management: When viewing Incident tasks, the role is not visible (only the assigned role is)

Should display both (and be able to hide the one that is blank)
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

In Crisis Management, When hovering over an object on the INC GANTT chart, the start/end times (currently appears at the top of the chart and is only visible if you’re viewing the first 13 rows on the chart

No description provided
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

In Crisis Management, When viewing more than 25 activated plans the page refreshes and requires you to reselect 50, every time

No description provided
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration