Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Allow Clients to Modify "Prompt" Text for Default Dropdown Fields

Clients should be able to modify the "prompt" text that appears for default dropdown fields. For example, when creating an Internal Contact, a client pointed out that the prompt for the State dropdown - "Please Select a Subregion" - is weird termi...
Amanda Feest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 1 Will not implement

Allow Impact Rating and Likelihood Rating Fields to Be Defined by Client

Two clients have requested that the Impact Rating and Likelihood Rating fields that are used throughout BC&R (on dependencies in BIA and in core libraries) to be field types that can be defined by the client. Right now, these are integer field...
Amanda Feest almost 2 years ago in Resilience - BIAs 0 Future consideration

Ability to sort suppliers by tags

In Resilience, you can tag suppliers, but it serves only a limited purpose (e.g., sending surveys and maybe some insights reporting). However, it would be great if we could add functionality to the user interface with the core list to make this a ...
Nathan Early 8 months ago in Resilience - Data Management 0 Future consideration

In Crisis Management, Incident Tasks timed to “Start after Previous” should show the predecessor/dependency indicator on the previous task.

Just as the dependency indicator shows tasks that can't start until another (separate) plan task needs to be completed, so too should the indicator appear informing the participant that the previous task needs to be completed first. Also, when att...
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Need a task level view of the Incident timeline (including key fields/columns)

Currently the task status page shows tasks by plan. Which refreshes and requires the user to re-expand it frequently. Instead, create a task level view of the Incident which displays ALL tasks in the INC sorted by projected start time. Something l...
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Multiple BIA Scales

Currently only 1 BIA scale can be used in the system, but if utilising different BIA templates it would be useful to be able to have different scales to choose from. Greater accuracy of impact and use case for BIA templates - e.g. one scale for de...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - BIAs 2 Future consideration

Allow Owners to request/chase Department approval by Final Approver

Currently, once an Owner has approved a Department record, the "Request Update" and "Request Approval" buttons in the Approvals section disappear. This means that if they forget to sent the Final Approver an email, or if they want to send the Fina...
Steve Boswell almost 2 years ago in Resilience - BIAs 0 Future consideration

Add Czech Language - Requirement for Datacons (Partner)

Charlie Longridge is working with an established partner (Datacons), they are already working with us on Project Risk. They are looking to become a reseller of BC&R and have some opportunities with us.
Bradley Cornwell almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Action Item "Actual Completion Date" should not allow future dates to be selected

It doesn't make sense to be able to select future dates for the "Actual Completion Date" for action items.
Ashley Helmick over 1 year ago in Resilience - Actions 0 Future consideration

Scale impacts that dont have data entered are hidden to prevent to document becoming to large

In the BIA when entering the impact categories for the business activity. For Impacts on the scale that don't have any data entered they should have the option to be hidden. this will prevent a the BIA for a department with a large number of activ...
Guest over 1 year ago in Resilience - BIAs 0 Future consideration