Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Details or Comment Section on Notification Templates

When creating templates, we would benefit from a free text field that allows us to add notes to the notification template. Users with permissions to modify notification templates would be able to edit the item, but senders would only be able to re...
Aaron Calderon 5 months ago in Resilience - Notifications 0 Future consideration

Allow easier differentiation between users or internal contacts with the same name.

When selecting a user or an internal contact by name, if a number of people share that name, it's not clear which one to select. This needs to be clearer.
Claire Green 9 months ago in Resilience - Administration & Configuration 1 Future consideration

Flag Gap Between RTO and Estimated Recovery Time

A client has requested that we add functionality that would flag a gap between projected recovery time (based on task duration) and activity RTO (e.g., if the amount of time it's going to take to recover will exceed the activity RTO). They'd like ...
Kadambari Lanka almost 2 years ago in Resilience - BIAs / Resilience - Crisis Management 0 Future consideration

Move "New Incident" Button on Mobile App to Incidents Tile

UI request from a client: In the mobile app, the button to create a new incident should be on the Incidents tile (IMG_2850), not the dashboard screen (IMG_2849). *screenshots attached
Amanda Feest almost 2 years ago in Resilience - Crisis Management / Resilience - Mobile 0 Future consideration

Copy impact profile tables and change templates while keeping the impact profiles in tact

"Copying" (ie importing processes from one BIA and adding it to another) does not copy the tables as well and these then have to be recaptured. The first bullet would solve for this but alternately there should be an option next to a process that ...
Guest 10 months ago in Resilience - BIAs 0 Future consideration

Filter Strategy Summary Plan Section by Dependency/Dependency Type

Currently, you can summarize all BIA strategies in one section but it would be helpful if you could filter this in a similar way to how you can filter the "Dependency" section in the plan to only show applications, facilities, etc. When creating a...
Guest about 1 year ago in Resilience - Plans 0 Future consideration

Copied Plans adopt the Template used by that plan

When copying a BCP plan, the template used for the copy is not applied to the copy. Nothing alerts you to this situation. This makes the copy feature basically unusable as you can't have all the copied plans disconnected from the main template cau...
Jennifer Umberg almost 2 years ago in Resilience - Plans 1 Planned

Ability to restrict users from changing approvers and editors

Ability to restrict users from changing approvers and editors. There should be an option in the user roles to remove the ability to edit (ie add/remove) approvers and editors and only select administrative users should have this ability.
Guest 10 months ago in Resilience - Administration & Configuration 0 Future consideration

Transfer Activities from one Department to another

When dealing with org-reporting changes, there's often a need to move Activities from one BIA to another, or split BIAs in some way. Currently the only way I can see how to do this is by using the import/export functionality or by simply replicati...
Jason Hobson 10 months ago in Resilience - BIAs 1 Planned

It would be ideal having specific timeframes for RPO, RTO and MTPD

It would be ideal having specific timeframes for RPO, RTO and MTPD
Guest almost 2 years ago in Resilience - Operational Resilience 0 Future consideration