Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Action Item "Approve" Button Should be "Mark as Complete" Instead To Avoid Confusion

Users click the "Approve" button, which is on the main page of an Action Item (if you click the link in an email) and in the main dropdown under "Actions" when viewing the Action Item in the system to imply that the action item is complete. The us...
Ashley Helmick 4 months ago in Resilience - Actions 0 Future consideration

Option to change 'What If' reporting source data from Committed RTO to Requested RTO

For organisations that don't have a complete set of Committed RTO data, but do have requested RTOs from business areas, the mapping in the What If reporting displays as 'not defined' limiting it's value to users.
Sian Jones over 1 year ago in Resilience - Reporting & Analytics 1 Future consideration

Filter Activities and Dependencies in BIA and Plans according to other fields

Currently when working in a BIA the Activities and Dependencies are all filtered alphabetically which is useful to provide some level of structure, however it would be really powerful to be able to filter according to RTO / MTPD at a minimum and p...
Jason Hobson 8 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Show where files come from on File page

When I go to the Files library, I can click on files that were added via Plan/Incident/etc, but that information is now shown. Above the "inherit permissions" checkbox, we should have a field for "Parent Document" that links back to it.
Sarah Zoloth about 2 years ago in Resilience - Administration & Configuration 0 Future consideration

View hierarchy before selecting Business Unit within a Plan

Currently Plan editor in Resilience can press button "View hierarchy" after selecting the Business Unit. User/Plan editor should have a possibility to view hierarchy / organizational structure before selecting the Business Units within a Plan view...
Vladimirs Strogonovs 8 months ago in Resilience - Plans 1 Future consideration

Tags field should appear on the Plan Overview summary section in the Plan like it does in the BIA

Tags field should appear on the Plan Overview summary section in the Plan like it does in the BIA.
Rory Middleton about 2 years ago in Resilience - Plans 0 Future consideration

Resilience - Graphics in Supporting Documents

When including graphics in a Resilience BIA or Plan, the PNG shows in the list of Supporting Documents. Is it possible to omit/hide these in that list? It adds confusion to finding relevant documents.
Courtney Ferguson 9 months ago in Resilience - Plans 1 Future consideration

Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be...
Guest 9 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

add additional columns to Suppliers view

when viewing all suppliers on a screen, there is an option to add additional columns, however this appears to be restricted to a handful only. It would be of some benefit to be able to select any of the fields that are valid for the suppliers, to ...
Guest 4 months ago in Resilience - Data Management 1 Future consideration

Using the Risk data from BIA in the Plan

Would it be possible for the Risk section within the BIA to be able to be included within the BC Plan. As I understand it, this isn`t currently possible
Guest about 1 year ago in Resilience - BIAs 0 Future consideration