Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Show where files come from on File page

When I go to the Files library, I can click on files that were added via Plan/Incident/etc, but that information is now shown. Above the "inherit permissions" checkbox, we should have a field for "Parent Document" that links back to it.
Sarah Zoloth about 2 years ago in Resilience - Administration & Configuration 0 Future consideration

Notifications- Location Based Sending

In the notification module, enable the ability to send notifications based on location and to individuals assigned to that location.
Aaron Calderon 4 months ago in Resilience - Notifications 0 Future consideration

Action Item "Approve" Button Should be "Mark as Complete" Instead To Avoid Confusion

Users click the "Approve" button, which is on the main page of an Action Item (if you click the link in an email) and in the main dropdown under "Actions" when viewing the Action Item in the system to imply that the action item is complete. The us...
Ashley Helmick 4 months ago in Resilience - Actions 0 Future consideration

Filter Activities and Dependencies in BIA and Plans according to other fields

Currently when working in a BIA the Activities and Dependencies are all filtered alphabetically which is useful to provide some level of structure, however it would be really powerful to be able to filter according to RTO / MTPD at a minimum and p...
Jason Hobson 8 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Tags field should appear on the Plan Overview summary section in the Plan like it does in the BIA

Tags field should appear on the Plan Overview summary section in the Plan like it does in the BIA.
Rory Middleton about 2 years ago in Resilience - Plans 0 Future consideration

View hierarchy before selecting Business Unit within a Plan

Currently Plan editor in Resilience can press button "View hierarchy" after selecting the Business Unit. User/Plan editor should have a possibility to view hierarchy / organizational structure before selecting the Business Units within a Plan view...
Vladimirs Strogonovs 8 months ago in Resilience - Plans 1 Future consideration

Resilience - Graphics in Supporting Documents

When including graphics in a Resilience BIA or Plan, the PNG shows in the list of Supporting Documents. Is it possible to omit/hide these in that list? It adds confusion to finding relevant documents.
Courtney Ferguson 9 months ago in Resilience - Plans 1 Future consideration

Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be...
Guest 9 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Using the Risk data from BIA in the Plan

Would it be possible for the Risk section within the BIA to be able to be included within the BC Plan. As I understand it, this isn`t currently possible
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Castellan - Ability to create a tag to not include data

Ability to create a tag to not include data. Use case - we do not want to contact colleagues who are on Long Term Sick or Maternity leave with incident communications, inorder to do this we create a department tag and move them into this in our pe...
Guest about 2 years ago in Resilience - Data Management / Resilience - Notifications 0 Will not implement