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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Enhancement Proposal: Addition of Reviewer Role in BIA Approval Workflow

To improve our Business Impact Analysis (BIA) processes, we propose adding a Reviewer role in the BIA approval workflow. Current Workflow: Contributor Approval Owner Approval Final Approval Proposed Workflow: Contributor Approval Reviewer Approval...
Guest 4 months ago in Resilience - BIAs 1 Roadmap Consideration

Ability to search multiple Plans for server names or account names inside the Exercise page

Add the ability to search for IT assets or application names under the "Activated Plans" search box.
Guest about 2 years ago in Resilience - Crisis Management 0 Future consideration

Ability to Delete Information from Incidents Module Feed

If employees list something inappropriate, controversial, confidential, inaccurate, or something that could lead to issues in litigation following a disruption in the Incidents Module (Situation Assessment), the company should have the ability to ...
Ashley Helmick over 1 year ago in Resilience - Crisis Management 0 Future consideration

Add "Internal Contact Exists" Selector for User Engagement Report in Insights

When maintaining a large user list for a BC&R instance, deactivating and removing users no longer with the company is a vital security precaution in addition to managing access via SSO/MFA. The internal contacts dashboard in Insights reporting...
Nathan Early about 2 years ago in Resilience - Reporting & Analytics 1 Future consideration

"Request Update" approval workflow

If anyone in the approval chain uses “Request Update,” it should cancel approval steps completed so they have to be re-done
Kevin Arnold about 1 year ago in Resilience - BIAs 0 Future consideration

Disable delete option for users who don't have edit

For users group profiles that do not have edit as part of the role profile can the delete functionality be hidden.
Gill Driscoll almost 2 years ago in Business Continuity & Resilience 1 Future consideration

Homepage - modify

Possibility to change/ modify the text. Current wording is strange, as well as a mixture between large and small font size.
Guest 7 months ago in Resilience - Administration & Configuration 2 Future consideration

WhatsApp Notification - Ability to remove or turn off

The ability to remove, turn off the WhatsApp option of delivery method when sending notifications. Having the option available in 'Update Riskonnect Business Continuity & Resilience Settings' section of the software would be helpful and manage...
Richard Duffy about 1 year ago in Resilience - Notifications 0 Future consideration

Add Default Currency for South Africa (Rand/ZAR)

When implementing the RK BC&R platform and OpRes, we could not locate the currency (Rand/ZAR, currency symbol “R”) in the Manage My Account Settings > Currency. Could you please add this as an option. Not having this as an option is a signi...
Guest about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 1 Future consideration

Peaks and Deadlines Help Text

I would like to be able to add help text to peaks and deadlines.
Ben Cartlidge 11 months ago in Resilience - Administration & Configuration / Resilience - BIAs 0 Future consideration