Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Castellan - Edited Documents and BIA's automatically changes the status 'draft'

pre-approved plans and BIAs do not automatically go into draft status but remain "Approved", we would like to see that changed to when an approved document gets edited in any way it automatically changes the status to 'draft' this helps with ongoi...
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 6 Roadmap Consideration

Ability for admins to open Overview section in read only mode during approval cycle

Currently, when a BIA/Plan is awaiting the owner or final approver, the BIA/Plan overview section cannot be opened even by the Admin. The Admin should be able to open the overview section while the information should be in read-only mode.
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 0 Roadmap Consideration

Automatically change status when Plan is changed to "Draft"

A plan can be changed by anyone but if they don't manually let someone know it never gets reviewed or approved potentially for a year when the next review is done. The issues is that you are running unapproved plans during an exercise without real...
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Roadmap Consideration

Limit Approval Authority to Named Approvers for Actions

A client has suggested that we should limit the ability to approve an Action to the User(s) listed as Approver(s) on the Action. Currently Owners can also mark an action as Approved, but they feel that only Approvers should be able to do this.
Amanda Feest 21 days ago in Resilience - Actions 1 Roadmap Consideration

Send email notification for Admins if plan approval is cancelled

When a plan approval is canceled, the plan status should be updated to canceled and an email notification to be sent to the Admins
Guest 5 months ago in Resilience - Plans 2 Roadmap Consideration

Approval Workflow and Different Status for Plans/BIA

The approval flow should be sequential (i.e. from the contributor to the owner to the final approver). The BIA and Plan should have different statuses that reflect its progress. The statuses are: - Ready for review = When BIA/Plan is ready for its...
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Removal of version history from print preview

It would be helpful to have the option to quickly remove version history when printing a document. This would be especially useful during incident response as this information would not be required and can mean printing an extra 6 pages, dependent...
Guest 3 months ago in Resilience - Plans 1 Roadmap Consideration

Email notification to be sent to contributors once dept/doc is approved by the owner

The contributors of a Plan, BIA etc should receive a notification to alert them that the document has been approved by the owner
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Add document library to avoid duplicate files

In Assurance CM there was a document library to store files, and in Riskonnect there is not. Because of not having a document library, often times duplicate files are added (used in multiple plans) leading to confusion. It would be great to have a...
Scott Gardner 9 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Ability to group/sort/order employee contact information in the BCP by Branch Name or alternatively Tags

Currently the information displayed in the employee contact information in the BCP are ordered alphabetically based on surname. We require the ability to group/order/sort contacts in other ways depending on the BCP in question. It would be very he...
Guest 5 months ago in Resilience - Plans 1 Roadmap Consideration