Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

Showing 22

Approval Workflow - Route to Account Owner

Approval Workflow - allow levels of approvers e.g. when approval is initiated by a contributor, auto route it to designated Account Owners before it goes to Owner/Approval so preview is checked for.
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Planned

Plans - Add help text for the "Rich Text" sections outside the "Content" field.

The problem is that if we update the help text in the template, the changes will delete what the users have entered in these specific sections.
Guest 2 months ago in Resilience - Plans 1 Planned

Improving the look and feel of contact lists in printed plans

Currently the contact list in printed plans looks quite “messy” and could have benefited from an upgrade through for example having the first and last name in the same row and in bold to distinguish it from the other contact details.
Guest over 1 year ago in Resilience - Plans 2 Planned

Transfer Activities from one Department to another

When dealing with org-reporting changes, there's often a need to move Activities from one BIA to another, or split BIAs in some way. Currently the only way I can see how to do this is by using the import/export functionality or by simply replicati...
Jason Hobson 5 months ago in Resilience - BIAs 1 Planned

Wild card and drop down list

In some areas example "Processes" the ability to see a predefined imported list such as "products & services" is unavailable to users unless they remember to use the wildcard % or know the name of item they are looking for, which may not be re...
Guest 11 months ago in Resilience - Administration & Configuration 1 Planned

Request to add status for Pending Approval/Waiting on Approver for BIA/Plans

Currently there is not a report/export that gives information if a BIA/Plan has used the "Request Approval" option, and are waiting on action from an Approver. It does not currently change the Status to anything such as Pending. Currently BIA/Plan...
Nick Adams over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Planned

Copied Plans adopt the Template used by that plan

When copying a BCP plan, the template used for the copy is not applied to the copy. Nothing alerts you to this situation. This makes the copy feature basically unusable as you can't have all the copied plans disconnected from the main template cau...
Jennifer Umberg over 1 year ago in Resilience - Plans 1 Planned

Select Impact Profiles per BIA Template

Currently the Impact Scales are created (Customise Site/Customise BIA Scales) and then the calculated RTO/RPO triggers are set (Manage My Account, Riskonnect Settings/BIA Impacts). Idea is to be able to select the BIA impact(s) per BIA template - ...
Steve Barnett about 1 year ago in Resilience - BIAs 0 Planned

Simplify the ability to push BC plan template changes to plans using that template

At the time of writing, the process for updating a BC plan template and pushing the changes out to all the plans is complex (having to lock each section on the template, then amend the structure or push the section change out, then select update w...
Steve Barnett over 1 year ago in Resilience - Plans 1 Planned

Applications and IT Items having a "Secondary/DR Site" field by default

This would create an additional default location field for applications and IT items. This would be used to indicate DR or failover locations. Right now, we have a primary location field but a secondary DR site/location has to be a custom field, l...
Guest over 1 year ago in Resilience - Reporting & Analytics 0 Planned