CS - Claims Administration

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CS Claimant Portal for data entry by claimant of ACH banking information

Potential need to have the ability for claimant to privately enter their ACH banking information via a portal. Security would be involved, currently known that claim adjuster and supervisors do not access to see the ACH sensitive data. Unsure if a...

Guest about 3 years ago in CS - Claims Administration 0 Future consideration

3 VOTE

Grade Adjusters

Suggested by the Customer Advisory board. Clients would want a dashboard that rates the performance of her adjusters in one single place.

Guest about 3 years ago in CS - Claims Administration 1 Future consideration

3 VOTE

Need to capture Original Amount of transaction when a Lien is auto created

When you create a voucher and the selected contact has a lien, Clearsight automatically creates transactions for appropriate liens. At the transaction level, we need to capture the total transaction amount BEFORE the transaction is split into mult...

Shannon Stout about 3 years ago in CS - Claims Administration 2 Future consideration

3 VOTE

Need Time Based Events for SIM records

Client is heavily using our SIM records and need the option to have TBE on SIM. This is currently not an option.

Guest over 3 years ago in CS - Claims Administration 0 Will not implement

2 VOTE

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS.

Guest about 2 years ago in CS - Claims Administration 0 Will not implement

2 VOTE

Allow Users the Ability to Manage Temporary Claim Assignments

Currently, users can assign claims to a temporary Adjuster. They can set start and end dates and there are jobs that will assign or reassign when those dates start and expire. There is not a current capability to manage these in any way. Client do...

Guest over 2 years ago in CS - Claims Administration 0 Future consideration

1 VOTE

Create a Method for Seeing all Related Activities on an Entity

Often times, there is a need to audit a claim record and see all associated activities related to the entity. Activity Monitoring will only show the activity for a specific record, but not necessarily cross entity activities. Can you build a tool ...

Guest about 1 year ago in CS - Claims Administration 0 Future consideration

3 VOTE

Allow Password protected documents to be attached to a Claim

Clients use password protection on MS Word Files, when emailing to a claim, or adding the file to a claim, they get errors. The idea is to allow protected files to be added to a claim.

Guest over 3 years ago in CS - Claims Administration 1 Future consideration

3 VOTE

Update Claim Policy Number on Policy Number Change in Policy App

When policy number is updated in the Policy App it should update the policy number field on the Policy page of the claim for all claims attached to the policy. Currently, when updating the Policy Number from the Policy App, it will update the Poli...

Guest over 3 years ago in CS - Claims Administration 2 Will not implement

2 VOTE

Allow Code Dependencies for Misc_User fields

Client has requested the ability to limit the available users in a Misc_User field based on another dependent value, like coverage.

Guest over 2 years ago in CS - Claims Administration 1 Will not implement

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