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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Riskonnect Healthcare

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Healthcare/Ambulatory Portals - Filter Inactive Hierarchy Records

RKDEV-32863 was completed to filter inactive hierarchy records from the portal lookups. However, this change was only applied to the patient event controller. Please make this change globally across the healthcare and ambulatory portals - patient ...
Guest over 2 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Patient Rounding

Patient rounding is generally performed by nurses who visit patients on a daily basis to perform safety checks among patients and the environment of care. Patient rounding helps to improve point-of-care communications, address safety and environme...
Guest over 2 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Capturing Multiple Injuries within HC Event Reporting and Management

Specific types of events (Falls, Skin Integrity) can lead to multiple injuries to a patient. Reporters of events need the ability to capture multiple injuries resulting from an event.
Guest almost 3 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Add Path component to all event reporting page layouts

The Path gives the ability to provide instructions on how to manage an event and additional instructions to assist the manager of the event.
Guest over 2 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Add RCA to Ambulatory and Non-Clinical Events

Add the related list for RCA to Ambulatory and Non-Clinical Events
Guest over 2 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Employee (Leadership) Rounding in Healthcare

Employee (Leadership) Rounding, a structured activity, whereby executive, nurse and/or department leaders intentionally and purposefully engage with staff (and patients!) to collect firsthand, actionable insights increasing employee retention and ...
David McElroy over 2 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Merge Event Records

Requirements: Automated process to detect possible duplicate reported events. Ability to present the detected possible duplicated reported events to a platform user on a scheduled basis Ability to evaluate and determine which events are actual dup...
David McElroy almost 7 years ago in Riskonnect Healthcare 0 Roadmap Consideration