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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

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Status Future consideration
Created by Guest
Created on Mar 27, 2025

Add Attachments to WFA Emails

It would be helpful if we could have the ability to add attachments to WFA emails

Solution Platform Ventiv
  • Attach files
  • Guest
    Reply
    |
    Apr 1, 2025

    We utilize the WFAs to send out notifications, and claim reporting to our TPA, on new claim submissions via Ventiv Intake. It would be helpful if the pdf of the Intake form could be attached to that WFA output. We currently have that pdf attached as a record level attachment on the occurrence record created by Intake, so I can already include the names of those attachments within the body of the WFA email (with varying degrees of success), but would love the ability to actually attach that pdf as well. It would assist those who are notified of the submissions as well as our TPA.

  • Admin
    Angus Rhodes
    Reply
    |
    Mar 31, 2025

    @Guest perhaps you can help us on this idea and provide typical examples of attachments you were thinking of attaching? We can see a number of possibilities and your response would help us frame the response.