Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 186

In Clearsight: Allow for fields like Occurrence Number to be links in the Claim Summary

Client's workflow is log transaction at the claim level but put notes at the occurrence level. In Enterprise they would use the link button drop down from the financial page. However in clearsight they have to navigate to Claim information page to...
Guest over 4 years ago in CS - Claims Administration 0 Will not implement

Browser Should Show our Application Name

Currently in Enterprise the browser window will show that your in 'Enterprise - <CLIENT-NAME>'. But in ClearSight all you see is 'StormsWrapper'. I have a client complaining that this will be confusing for users when they have many browsers ...
Guest over 4 years ago in CS - ClearSight Platform - General 1 Will not implement

Offline Capabilities for Intake Portals

One continuous ask that keeps coming up in RFPs is the ability for Intake Portals to be utilized offline. Many cases clients have locations or times where internet connection is spotty or non existent, whether on the road in a dead zone or on a fa...
Patrick Eslick over 4 years ago in RMIS - Intake 0 Will not implement

PID in Dashboard- show ID instead of risk counts

When I am in the “Desktop” view I can pull a PID for a specific group and have it show the actual Risk IDs. However, when we switch to the “Dashboard” view and add PID as a widget, it seems to just number them rather than use their risk ID. Is the...
Guest about 2 years ago in Active Risk / ARM - Dashboards 0 Will not implement

Risk express should be capable of displaying all the risks/records in the ARM system if called by a filter.

Risk Express takes a long time to load results, when a filter with large number of risks records is called, It is taking about 5 to 7 minutes to return 4000 records in Risk Express. Risk Express should be capable of displaying records faster.
deepak jonnalagadda about 2 years ago in Active Risk / ARM - Other Interfaces (Risk Express, Verify, SnappIT, Surveys, ARM apps) 1 Will not implement

Need separate security permissions for Delete Draft Email

We need to be able to grant users the right to delete their own (and potentially others) draft emails, but NOT give them Delete Email rights.
Shannon Stout over 3 years ago in CS - Claims Administration 1 Will not implement

Add a dropdown list for roles and responsibilities within the team responsibilities section of any internal contact lists

This was functionality that existed in ClearView and proves to be very useful for consistency of role names. When users have to add their own role there are often misspellings or slight differences in the role names.
Melanie Zampi about 1 year ago in  1 Will not implement

Incidents Recently Viewed by Me

Users want the ability to see all incidents recently viewed by me ( similar to Claims Recently viewed by me view).
Guest over 3 years ago in ClearSight 0 Will not implement

Restrict user access per Risk Category

Currently you can only restrict users to certain activity folders and customers want the ability to restrict users access based on category. So for example users can only view risks linked to a specific category rather than all risks linked to an ...
Guest over 3 years ago in Active Risk 0 Will not implement

Need Time Based Events for SIM records

Client is heavily using our SIM records and need the option to have TBE on SIM. This is currently not an option.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement