Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 117

Allow the Claimant Portal Intake to enter in more than one piece of identity when logging in.

Show two pieces of information to facilitate login.
Guest over 3 years ago in ClearSight 0 Included in Release

Expose all Reporter Fields within HC Portal by default

Anonymous Reporter Field - Change the behavior so the field is defaulted to "No" and the reporter fields are exposed.
Guest over 3 years ago in  0 Included in Release

Include Incidents for Claimant Portal

Currently in the claimant portal, a contact can SEE any incident that they are attached to, but there is not an event type to send the email to a contact for access on incident. The email event is only available for claim entity.
Guest over 3 years ago in CS - ClearSight Platform - General 0 Included in Release

Ability to separate out access to create Process Voucher/Process Checks/Log Payments/ Reserves based on Coverages and Security Groups

Ability to separate out access the options for creating Process Voucher/Process Checks/Log Payments/ Reserves based on Coverages and Security Groups. Currently this is system default and either it's all or None for All users based on Bank Account....
Guest almost 4 years ago in ClearSight 0 Included in Release

How do other users add resources?

We have a relatively small number of monthly joiners and leavers but would prefer an automated way to add then from our active directory. Does any other user have an automated approach to this issue?
William McGregor almost 2 years ago in ARM - Admin, Configuration, History and Audit trails 1 Included in Release

Images in Plans Don't Scale Correctly in Mobile App

It appears that when there is an image in a plan (e.g., in a rich text section), the image doesn't maintain the aspect ratio when it scales for the mobile app - so it looks funny when viewed on the mobile app. Images should maintain the same aspec...
Amanda Feest almost 2 years ago in Resilience - Mobile / Resilience - Plans 1 Included in Release

Ability to size widgets on dashboard

It would be helpful to be able to set the size of a widget box to create clean rows across the dashboard. It would be beneficial for presentations to management to present a crisp dashboard layout they are accustomed to seeing from other programs....
Anna Tourville almost 2 years ago in Active Risk / ARM - Dashboards 2 Included in Release

Risk score positive/negative changes in the ViewPoint categories

The Risk Tracker is great for what it can do, but in reports like the Risk Register, people want to see if their risk is going up or down. To accommodate this, Trending reports should be able to incorporate category data from the non-Trending data...
Guest almost 2 years ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 1 Included in Release

Customizable Logo to fit customers preference

We would like to add our Company logo to the existing application, so that it helps our users relate and seamlessly continue to work on the application. This seems impossible at the moment and would be highly appreciated by our users.
Guest almost 2 years ago in  2 Included in Release

Put Copy risk on the same level like New Risk

Earlier i ask for notification, which will be triggered by copy risk (because new risk will not be triggered right now). Now i will be happy, if there will be another similar possibility for this - automatically add of owner of risk while copying....
Filip Cernicky about 2 years ago in Active Risk 1 Included in Release