Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 796

Implement Root Cause Analyses and Actions (RCA2) within RCA module

Root cause analysis (RCA) is a process widely used by health professionals to learn how and why errors occurred, but there have been inconsistencies in the success of these initiatives. With a grant from The Doctors Company Foundation, the Nationa...
David McElroy almost 7 years ago in Riskonnect Healthcare 2 Future consideration

Ability to double click line item to select a lookup option

Client states her issue is specifically within the Intake App when entering a new event and selecting the Patient lookup. Client states in Enterprise she can just highlight the row of interest to select the appropriate patient, whereas in ClearSig...
Guest over 3 years ago in  0 Future consideration

HC - Medical Staff Applicant Portal/Workflows

Provide clients the ability to perform the on-boarding process with collecting candidates information for various reasons, and putting through an approval process.
Guest almost 4 years ago in Healthcare - OPPE / Healthcare - Peer Review 0 Future consideration

Automated Document/Record Management in CS

Ability to schedule deletion of records & attachments based on rules in CS. For example ability to create and schedule a job like "Delete all closed claims that were closed more than 2years ago"
Guest almost 4 years ago in ClearSight 1 Future consideration

Print uploaded pictures on Safety Audit output report

Competitor iAuditor prints pictures uploaded per question response on the output report. This helps the client be able to share the report with the organization and have it complete with all data elements captured during the audit.
Guest almost 4 years ago in  0 Future consideration

Address the lack of configurable labels within some field that are part of activity tree items and the portfolio views

Some fields labels within item hierarchy elements can be relabeled but not all, particular those shared across all the items types, but not exclusively. There are obvious considerations to be made for edited those that are shared vs those that are...
Ian Shaw almost 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 2 Future consideration

Role Configuration - Make it clearer to understand which function is available for the respective license type when allocating permissions. c

Currently, next to the list of permission descriptions there is a corresponding list of license types that are required to grant the individual permissions. However, when allocating Express permissions (that are on the associate list) most of them...
Ron Towers almost 4 years ago in Active Risk 0 Future consideration

Add option to notify/alert when user uses Copy/Paste Risk

If you want to have full overview, what is hapening in your ARM, you will like the possibility of Notifications. There is one basic option in them, you cannot use in ARM. You can be notified about creating new risks, deleting them or have an optio...
Filip Cernicky almost 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Presenting/Displaying definition of a selected Risk Category

Currently it is not possible to display the definition of selected Risk Category when taken from a 'Risk Breakdown Structure'. Original Active Risk ID: ARM-I-89
Haris Anwar about 4 years ago in Active Risk 0 Future consideration

Risk Alert Summary based on a criteria

When 'n' number of risks fulfill a certain defined criteria for overdue actions etc. One summary email Alert should be sent out instead of 'n' emails as happening currently. Ideally in a Table Format Original Active Risk ID: ARM-I-90
Haris Anwar about 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration