Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Create Resident Event / Non-Resident Event from Patient Feedback and vice versa

Clients need the ability to create a Resident Event and Non-Resident Event from a Patient Feedback record. The clients also need to be able to create a Patient Feedback Event record from a Resident Event and Non-Resident Event. Specific data will ...
Guest about 2 years ago in Riskonnect Healthcare 0 Future consideration

Update Claim Comparison Chart from Detail Page Link to Detail Page Button

Updating the Claim Comparison Chart link on the Claim__c object from a Detail Page Link to a Detail Page button enables users to quickly perform a Claims Comparison without it getting buried on the record layout.
Guest over 4 years ago in RMIS - Claims Management & Administration 0 Future consideration

Ability to have claims geocoded based off Accident address

Currently, geocoding component view and process is done against the property record. We want a standardized approach for claim map view as well as making sure there is the ability to map the claim based off specific address fields on the claim obj...
Patrick Eslick over 4 years ago in RMIS - Claims Management & Administration / RMIS - Riskonnect Alerts 0 Future consideration

Request for Bowtie Risk Linkage To Be Available in OData API

We're attempting to use the API in PowerBI to create reports, but currently there doesnt appear to be a link between the Cause Effect and Consequences type risk records in ARM available in the OData API Original Active Risk ID: ARM-I-347
Toby Millward over 2 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration

Add new resource fields to filters

Add new resource fields as Company, Contractor company and audience to filters. Original Active Risk ID: ARM-I-332
Guest over 2 years ago in Active Risk 0 Future consideration

Contributing Factors object related to each event object

Provide the ability to track multiple contributing factors during the investigation portion of the event management process.
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Footer on Portal Pages (Disclaimer)

In many instances, a client wants to include a legal disclaimer on the bottom of each portal page.
Guest over 2 years ago in  1 Future consideration

Ability to pull and list today's patients for a specific department in Safety Huddles from their EHR

During safety huddles, the team reviews all the patients that will be their responsibility to deliver care. They have to manually review charts or look within the EHR to pull this data where as having the data already loaded into the specific safe...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Configure response types per record type (e.g. risk, opportunity, risk-based issues forms)

Through the implementation of ARM we have created assurance activities to identify if a certain responses are used for certain forms. Part of our business process is to use a mixture of Controls and Actions, however some forms we only want to use ...
Andrew Deuis over 2 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Ability to connect Rounding forms/results & other RK data to Indicator values used in OPPE module.

Clients would like the system to populate information in indicators based on Rounding forms responses. This includes being able to have a hyperlink per indicator value that brings the user to the list of related data in the system that is driving ...
Guest over 5 years ago in Healthcare - OPPE / Riskonnect Healthcare 0 Future consideration