Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Butterfly Heatmap / PID with Arrow of Attention

A Butterfly Heatmap / PID would display a combined threat/opportunity PID that is inverted from the standard ARM view, showing the highest levels of risk in the centre of the image, with lower risk exposures towards the outer sides. Currently we h...
Guest about 4 years ago in Active Risk 0 Future consideration

Recommended Changes to Risk Process Health standard report

Since I know SWORD is rebuilding standard reports for v2020, I wanted to make recommendations for one of their existing reports: the Risk Process Health report I wanted to recommend that SWORD work to incorporate some/all of the following metrics ...
David Stallings about 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

More granular control on when comments are required in ARM

In the ARM Admin--> Business Area Settings, Under Enable Change Comments. Currently if any of the boxes are checked, user will be required to put a comment when any change happens in those fields. That's too much for us. We would only like the ...
FARHAN ATIQ about 4 years ago in Active Risk 0 Future consideration

ARM Desktop folder tool tip

Currently when you hover over an Activity Tree folder on the ARM desktop you get a tool tip that shows the folder ID. This could be a lot more useful. Suggestion was to show Owner, number of sub folders, number of direct risks and number of child ...
Guest over 1 year ago in ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Dashboard - remove scoring re-assessment option from PID widget

Currently when you create a PID widget the option to re-assess on a different scoring scheme appears, I would like the option to hide this. Some of my clients want dashboards created for specific projects using a specific scoring scheme, even thou...
Lisa Segrave over 4 years ago in Active Risk / ARM - Dashboards 0 Future consideration

Dashboard - Calendar widget - select which months appear

When you build a calendar widget by default it always shows the current month as the first. It would be good if you could select which months should be displayed. For example if I have a calendar widget to show the status of Risk Reviews I want to...
Lisa Segrave over 4 years ago in Active Risk / ARM - Dashboards 0 Future consideration

RMIS - Work Status - Validation to prevent overlapping dates

Overview: When a new work_status__c record is created, we need to validate that the dates don't overlap an existing record linked to the same claim. If it does overlap, need to prevent user from saving record.
Guest over 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

Printing State Forms

When trying to print a state form, the system attaches it to the Note but the category shows "no description". The client has asked for the ability to set the Title and Category when printing a State form.
Guest over 4 years ago in CS - Claims Regulatory 1 Future consideration

Completely install ARM without the need for Internet access

The ARM installation requires Internet access, such as with installing .NET version 4.8. Due to increased security measures, Internet access may not be available. Original Active Risk ID: ARM-I-87
Guest over 4 years ago in Active Risk 0 Future consideration

Text Messaging - Attached To on standard form

Add the Attached To field to the standard Text Messaging form. It is available in the View, but not once the record is opened
Guest over 1 year ago in CS - ClearSight Platform - General 0 Future consideration