Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 116

Crisis Management Data in Insights

Crisis Management Data needs to be exposed in Insights for Reporting. We have a lot of customers / prospects where Crisis Management is a key requirement for them. Tied to that the need to analyse and report on Crisis's.
Bradley Cornwell over 1 year ago in Resilience - Crisis Management / Resilience - Reporting & Analytics 0 Included in Release

Need ability to make Task Template Major Coverage specific

Client has requested making Task templates coverage specific (or cross coverage). Similar to how we have custom letters. This would simplify using task templates for the user.
Guest almost 3 years ago in CS - Claims Administration 0 Included in Release

Dashboard graph with more than one data set, comparison

In any type of graph is it nice to compare data. A simple example number of risk with Current Severity and Target (Mitigated) Severity, for each score. Compare last month to this month for any data (number or value)
Vincent Guerard over 1 year ago in ARM - Dashboards 0 Included in Release

Sizing Grouping of counter or cost aggregate possibly other widget

It is interesting to show values, but it takes a lot of space. If I want to have a small table of values, each value need minimally 1/4 of the screen width, The full table should enter in that width
Vincent Guerard over 1 year ago in ARM - Dashboards 0 Included in Release

Font size of counter and cost Aggregate

When numbers are of different magnitude 0 vs 1 000 vs 1 000 000 vs 200 000 000, the bigger the number the smaller the font size. What is more important/bigger a big 0 or a small 200 000 000?
Vincent Guerard over 1 year ago in ARM - Dashboards 0 Included in Release

Webinars for new releases

I don't always understand the release notes. A webinar would show how the upgrades will improve the tool.
Guest over 1 year ago in  1 Included in Release

Allow sub-sets of users appear in MiscUser fields

At the moment the Misc User fields will show every valid user in a dropdown. We would like to able to restrict this to a subset of users. This could be used, fo example, to assign a case to a specific team. This user field could then be a user as ...
Guest about 3 years ago in ClearSight 2 Included in Release

Export Notes with Rich Text formatting

For clients using notes with RTF, they need to be able to export those notes with the formatting. Specifically Excel spreadsheet tables that are pasted into notes. Without the formatting, text is jumbled and essentially unreadable.
Guest about 3 years ago in CS - Claims Administration 0 Included in Release

How do other users add resources?

We have a relatively small number of monthly joiners and leavers but would prefer an automated way to add then from our active directory. Does any other user have an automated approach to this issue?
William McGregor over 1 year ago in ARM - Admin, Configuration, History and Audit trails 1 Included in Release

Images in Plans Don't Scale Correctly in Mobile App

It appears that when there is an image in a plan (e.g., in a rich text section), the image doesn't maintain the aspect ratio when it scales for the mobile app - so it looks funny when viewed on the mobile app. Images should maintain the same aspec...
Amanda Feest over 1 year ago in Resilience - Mobile / Resilience - Plans 1 Included in Release